Could be double or triple reload later

damn kena double topup already

Successful

anyone had issue topping up above RM200 with tng ewallet?

i cant top up above rm200, but i can topup any amount below rm50 in multiple times, in aggregate, above rm200. it just says pls contact customer service when i tried above rm200

my account is verified. i tried calling customer service since afternoon,

but everytime the operator ask to press 1 for customers, 2 for merchant. i press 1 and nothing happened. it goes back to ask u to press 1 or 2 over and over again.

Anyone kena softban by TnG eWallet before?

I can’t reload my tng eWallet with credit card since 1 week ago.. I’ve no issue to spend and transfer out or receive money..

When I call CS, said can’t c any issue.. but when I enquire further, he said maybe is breach of TnC, but he dunno which tnc I breached n said will escalate n no timeline for them to reply me if it is breach of tnc..

But, I don recall I did anything that breach tnc as I only use 1 tng ewallet acc n I only used my own credit cards to top up n didn’t use my credit card for other tng eWallet..

Funny thing is the CS said as per BNM rule, 1 credit card can only use in 1 eWallet, u can’t use at boost / grabpay for the same credit card.. I said I try to use new card (nvr use in other eWallet) also same error..

Until today they still cannot tell me which tnc I breached.. I try to set up auto reload.. it straight away show error msg said my acc might have breached tnc.. so, now if I wan to continue to use, I will need to get someone to transfer credit to me..

No matter how, I still dunno y, the only possible reason is I transfer credit to my cousin too often.. but now if I asked my sis to transfer credit to me to use, I also worry her acc got soft ban like mine..

Maybe like u said, I might need to forget about tng eWallet..

how to have 2 account?

different family members??

Plan to buy reload pin with ewallet.

Elinking seems out of stock, and charges 2% fees

Anyone tried buying from carousel before?

Can pay with grabpay, with 2% fee as well.

Well, it's about time to allow withdrawal..
Shopee pay allows withdrawal
Lazada allows withdrawal
BigPay allows withdrawal (albeit at a cost)
and now it's Touch N Go time.

Now left Grabpay and Boost to join the bandwagon.

Did anyone receive this email? I received it, but I did not notice any suspicious activity in my transactions.

---------

Dear Sir/Madam,

We noticed suspicious activity in your eWallet account, so we may temporarily restrict some reload and payment transactions up to 48 hours.
We take security very seriously, and a major part of that is to ensure all transactions are conducted in a safe and secure manner.

If you are still facing this error after 48 hours, please contact our Careline.

Regards,

Touch 'n Go eWallet

Disclaimer:

1) This is a system-generated email. Please do not reply to this email. For further enquiry or feedback, please contact our Careline.

2) This e-mail contains confidential information and is intended for the recipient specified in this e-mail only. Sharing any parts of this e-mail with any third party without written consent from the sender is strictly prohibited.

Hi everyone

Share that my and my family member's Touch N Go received the "suspicious transaction alert, suspension for 48 hours" email after trying to reload Touch N Go account for the third time using third credit card in the same day. Six different credit cards were used (3 for myself and 3 for family member)

Never withdrew cash. And each reload was less than RM 2000.

Those who have received the email: Will the suspension be lifted after 48 hours automatically?

Thank you