Those who no send in the statement or contact CS, I suppose our Go+ still cannot get cash in with CC(ewallet). So, I will just do normal reload tng and use the wallet only without Go+ (Consider they have banned it from my wallet)

Upgraded to premium
Been top up max 5k every begining of the month and transfer out to bank end of month, no issue
Wonder hoot max 20k will kena block or not
Real usage only 1k per month

2 months?
Cc vash in wallelt and then cash in go+ and then cash out to my bank acc

interesting.

GO+ cash-out yesterday (Monday), received fund in Maybank today (Tue, Public Holiday)

dont be greedy

i do once a while, few hundreds as "duit kopi as breakfast" only

Every month max out? Or just put in max there and untouched?

Softban lifted?

i tried, tng pin also will get banned, top up method doesnt matter, i think its the frequency of withdrawing

Zcity has very limited allocation daily which is easy to track whether it is FPX or CC

Plus there is a special sequence number through iPay which they will know whether it is CC or FPX so it is even easier than you think

Same as well because they will track through payment gateway

I don't think so.  I always reload using FPX or Debit card, and have done multiple big size cashout to bank.  Never have any problem, and according to their T&C, it is very clear that only Credit card reload then cashout is restricted, nothing about FPX and Debit Card reload, and they should NOT.  Unlike CC, FPX and DC are my money, I should have the freedom to use it whenver I want it.   

I really think TNG should simply charge some fee for CC cashout.  It will be easier for users and also financially acceptable to TNG

1 business day can get, withdrew 9500 Thurs morning 1.00am got it now in cimb bank.

What did you do after it get soft ban? Call customer care line? How long it does soft ban on the go+ account?

Just received RM 20.

Dear Value Customer,

We're pleased to inform the appeal has been approved.
The feature reload has been re-enabled.

Kindly be informed this is one-time basis, for any further abuse, the feature or reload via CC will be restricted permanently.

We truly appreciate your patience and kind understanding and offer our warmest thanks as we strive toward solving your request.

Thank you for using Touch 'n Go eWallet.

Warmest Regards,
Touch 'n Go eWallet Careline

Got the email yesterday and able to top up again , reply them again to ask about

“ Kindly be informed this is one-time basis, for any further abuse, the feature or reload via CC will be restricted permanently. “

I asked them about the ABUSE they mention like frequent transfer as it was treated as cash withdraw as well.
If they doesnt like we transfer the money to others better they just remove the function. Funny enough they launch the angpow function and even encourage user to use that, and follow by a ban lol.
I dont mind you ban users who is really abusing the system but please audit the account before banning. For citibank ewallet cash back i accumulated more than 15k balance and use up slowly in retail payment plus , average spending 500-1000 per month. Until in Jan they decided to restrict me from topping up from cc which i accidentally found out when i try to add new scb card to tng( ewallet balance is around 10k because of citibank campaign for 10 months 😂 )
Now waiting their reply but i think will be those generic reply by their cs. If they restrict again then i’ll just withdraw all the fund from wallet  go+ and and just use for toll usage.

have you contacted tng to find out?

call them first to find out preliminary reason.

let them come back to you for resolution or findings.

before 1.5k limit that time yes
now no
next revision will be yes again

I see
Legit users suffered accidentally…

agree
I don't need transferable more than 1k
even some small retailer use personal account which uses transferable fund
1k is sufficient for me
monthly spent nearly 10k on legit spending
forcing 1% is really painful