Where the heck is 'Contact Support' in the TnG app, or do they only have an email address for support.
I thought last time, the app will create a support ticket.
TnG eWallet Discussion Thread V1, eWallet, PayDirect
TnG eWallet Discussion Thread V1, eWallet, PayDirect
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Jan 11 2022, 01:45 PM
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#21
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Junior Member
931 posts Joined: Jan 2017 From: Kuala Lumpur |
Where the heck is 'Contact Support' in the TnG app, or do they only have an email address for support.
I thought last time, the app will create a support ticket. |
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Feb 16 2024, 09:36 PM
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#22
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Junior Member
931 posts Joined: Jan 2017 From: Kuala Lumpur |
just got charge RM8 annual fee for visa card.
not sure if it still worth rm8 after the cc reload fee starts on 23rd. I'm only use it for online payment, getting a virtual card is enough for me. |
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Feb 17 2024, 12:29 AM
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#23
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Junior Member
931 posts Joined: Jan 2017 From: Kuala Lumpur |
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Feb 18 2024, 05:29 PM
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#24
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Junior Member
931 posts Joined: Jan 2017 From: Kuala Lumpur |
Short thinking.
Not taking into consideration of LHDN. |
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Feb 23 2024, 11:07 AM
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#25
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Junior Member
931 posts Joined: Jan 2017 From: Kuala Lumpur |
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Feb 24 2024, 02:24 PM
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#26
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Junior Member
931 posts Joined: Jan 2017 From: Kuala Lumpur |
QUOTE(cassian948 @ Feb 23 2024, 11:07 AM) no 1% for quick payment yet. update:either it's for above certain amount. or; it requires app update for it to taken effects. Reload 80, not being charged 0.8 ![]() this is their methodology LOL, delayed charges. ![]() lovelyuser liked this post
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Feb 24 2024, 03:32 PM
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#27
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Junior Member
931 posts Joined: Jan 2017 From: Kuala Lumpur |
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Feb 24 2024, 04:04 PM
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#28
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931 posts Joined: Jan 2017 From: Kuala Lumpur |
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Feb 24 2024, 04:28 PM
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#29
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Junior Member
931 posts Joined: Jan 2017 From: Kuala Lumpur |
QUOTE(ericlaiys @ Feb 24 2024, 04:15 PM) it's better to spend a little to understand the system.rather than using system that you don't understand and it gonna cost you big time latter in the future. i can offset the cost somehow, dun worries. all my actions are well informed. countdracula, wongmunkeong, and 4 others liked this post
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Feb 27 2024, 09:53 AM
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#30
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Junior Member
931 posts Joined: Jan 2017 From: Kuala Lumpur |
QUOTE(aurora97 @ Feb 27 2024, 09:47 AM) Cause not all people are T20, bulk of people are B60 and live from pay check to pay check, "Kais pagi makan pagi, kais petang makan petang". Even M40 are having difficulties because of the high inflationary cycle. Lower rung of the society may not have access to TnG and may only accept cash for their services. don't be shy, let us know what card is that.There are also trust issues associated with online platforms (TNG, Lazada, shoppee), every now and then also got data leak and card information get compromised. Even myself, I don't store my credit card details on any platform and block my debit cards from all transaction except for ATM withdrawals. Lastly, I am pissed with TnG cause my card give up to x12 points for ewallet reload capped at RM 300. Easy point pick up. I hope the boycott will make TNG reverse their silly decision. |
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Feb 28 2024, 01:02 AM
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#31
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Junior Member
931 posts Joined: Jan 2017 From: Kuala Lumpur |
QUOTE(melondance @ Feb 24 2024, 03:36 PM) I used quick payment, but my ewallet balance only got RM0.01.They supposed to deduct RM2 for conv. fee, it has been 2 days lol. Scared later they sent legal later to claim the pending RM2 deduction 🤣. |
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Mar 1 2024, 11:34 PM
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#32
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Junior Member
931 posts Joined: Jan 2017 From: Kuala Lumpur |
QUOTE(MrAndyLau @ Mar 1 2024, 09:51 PM) Any feedback on TnG deduction of 1% convenience fee from your remaining balance? the conv. fee is there, the issue is with consistency of the deduction charge.Hopefully CC top up via quick payment will not incurred convenience fee. My current eWallet still at RM0.01, it still not go to negative balance yet. |
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Mar 4 2024, 11:39 AM
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#33
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Junior Member
931 posts Joined: Jan 2017 From: Kuala Lumpur |
No one further update regarding conv. fee. Everyone stop using CC with their TnG already? biertrinker and jusbella liked this post
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Mar 4 2024, 12:18 PM
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#34
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Junior Member
931 posts Joined: Jan 2017 From: Kuala Lumpur |
QUOTE(cybpsych @ Mar 4 2024, 11:44 AM) errrrr you're expecting update of what? I meant the fellow users experience of convenience of still using TnG with CC.unlikely for them to u-turn now la. they even sent media press release of this move, obviously this is a conscious and planned decision la. not everyone picky about 1%, some may find it reasonable/affordable still. Like, is the process seem less, or they still confused, lack of transparency or something. |
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Mar 10 2024, 08:20 PM
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#35
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931 posts Joined: Jan 2017 From: Kuala Lumpur |
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Mar 11 2024, 11:20 AM
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#36
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931 posts Joined: Jan 2017 From: Kuala Lumpur |
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Mar 13 2024, 11:01 AM
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#37
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931 posts Joined: Jan 2017 From: Kuala Lumpur |
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Mar 13 2024, 02:10 PM
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#38
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931 posts Joined: Jan 2017 From: Kuala Lumpur |
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Mar 14 2024, 02:43 PM
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#39
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931 posts Joined: Jan 2017 From: Kuala Lumpur |
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Mar 24 2024, 10:58 AM
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#40
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931 posts Joined: Jan 2017 From: Kuala Lumpur |
Go+ still limit to 9.5k issit?
The interest credit back into Go+ not eWallet? |
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