Honda Global is good, except Honda Malaysia. This one f up big time and become like UMW Toyota of the past. Now UMW Toyota is better Honda Malaysia.

Maybe just a figurehead, makes you think it is led by a Japanese, but day-to-day operations is another f up team.

No quality monitoring on sales and will never reprimand their dealers even when they cheat their customers, especially with the HIP insurance. Dealer salesman usually market HIP to customer but salesman go other register with another insurance company and get all the commission himself, and still able to f up on the insurance registration as well. Low quality salesman are aplenty in Honda who don't know what they are selling and follow proper procedures.

All due to incompetent leadership and monitoring of Honda Malaysia with their dealer network.

This post has been edited by RicoT: Jul 13 2020, 07:35 AM

Yes, and no further action taken by Honda Malaysia against the dealer nor reprimand the salesman.