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 TNB Prevented Me From Registering A New Account

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mushigen
post Jul 11 2020, 09:41 AM

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I wonder if telco companies also do this. Your tenant moved out with unpaid home internet bills and you cannot get new line for this address?
mushigen
post Jul 11 2020, 09:53 AM

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QUOTE(mini orchard @ Jul 11 2020, 09:48 AM)
Normally telco bills are not high and they do auto disconnection after 1 month for unpaid bills. So owner can afford to pay to start collecting rental.
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Question is, does the owner need to settle the arrears before the same telco allows a new registration?
Usually when tenant moves out, the landlord only checks water and electricity bills.
mushigen
post Jul 11 2020, 10:01 AM

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QUOTE(mini orchard @ Jul 11 2020, 09:55 AM)
They can implement tnb rule, but I havent heard of it.

Tnb is common as the debt is high.
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That's why i think it's a bit unfair for TNB to penalise owner for arrears under the account of tenants.
Usage >> deposit, potong lah.

Imagine you run a cybercafe and your landlord keeps pestering you about your electricity usage and whether you're paying on time - when the account is under your name.
mushigen
post Jul 11 2020, 11:52 AM

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QUOTE(kluseng @ Jul 11 2020, 10:20 AM)
TNB allows the owner to change the account to tenant's name but this is a false sense of security.

If tenant doesn't pay TNB does not chase owner to pay the bill but refuse to re-connect supply to the property so what is owner to do?

No difference from requiring owner to pay.
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QUOTE(Icehart @ Jul 11 2020, 11:36 AM)
Same issue as well. TNB won't cut the electricity despite tenant not paying for 12 months, raking in more than RM 4k in electricity bills. What have they been doing? Any unit to handle this complaint?
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According to certain logic, it's landlord's responsibility to monitor and ensure tenant pay their bills on time, never mind that the account is under tenant's name.
And if your tenant's first month's usage bill is RM30k, you can demand they pay you RM30k utilities deposit, even though the account is under their name.

If you fail to do both, it's apparently your fault and not TNB for not disconnecting the supply.
mushigen
post Jul 11 2020, 12:06 PM

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QUOTE(mini orchard @ Jul 11 2020, 12:03 PM)
Just like car servicing ... owner cannot expect service centre to remind them to send the car for servicing even if is under warranty period. The onus is on the owner to do it according to to schedule in the service booklet.
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You're comparing apples with durians.
mushigen
post Jul 11 2020, 12:10 PM

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QUOTE(mini orchard @ Jul 11 2020, 12:08 PM)
is never a durian with apple comparisons.

Who else can be responsible for your property other than yourself ?
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Typical victim blaming mindset.
mushigen
post Jul 11 2020, 12:12 PM

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QUOTE(Lykpoogi @ Jul 11 2020, 12:07 PM)
TNB is really suck, they should have cut the electricity if the tenant didn’t pay the bill for such a long time.  I think a lot of landlord also have the same problem.  TNB so rich, don’t need to collect money one,  they don’t bother to monitor those outstanding payments, just let the tenant drag the payment as long as they like. Stupid company.
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Someone thinks it's the landlord's responsibility to monitor and prevent this from happening, never mind that the account is under tenant's name.
Too high bill? Easy, collect more deposit from tenant.
mushigen
post Jul 11 2020, 01:16 PM

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QUOTE(apalexar @ Jul 11 2020, 12:53 PM)
How you know it's been 3 months? hmm.gif
If not mistaken after bill is out user allow to have 30 days to clear it.
Btw below is from TNB site:
Some owners are left with hefty bills after their tenants have moved out. How can owners protect their rights?
Property owners have two choices as below:

1. In the situation before a new tenant moves in, property owners could do a Change of Tenancy making the tenant fully responsible for any delinquent account. However, owners will lose the right to instruct a disconnection to TNB in the event the tenant defaults in his monthly electricity bills
2. Owners could register with myTNB and would then be able to monitor their tenant’s monthly usage and payment pattern

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In TS' case, the account is under tenant's name and he's still facing the issue of being denied power connection.
I don't think Choice 1 makes any difference. End of the day, landlord still kena chase the tenant to pay or pay up if he wants to reconnect power supply.
mushigen
post Jun 27 2022, 03:41 PM

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QUOTE(shaniandras2787 @ Jun 27 2022, 03:08 PM)
paid the outstanding left behind by the errant tenant from my own pocket - not worth arguing with TNB when i'm losing the opportunity to rent my property out.

moral of the story is, take care of your own property whether the account for the supplies of utilities are registered under your name or not because at the end of the day, tenants gets off scot free (especially more so with the Temporary Measures For Reducing The Impact of Coronavirus Disease 2019 (COVID-19) 2020 Act.
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This was what I told someone in one of the threads on how to avoid tenant owing lots of money to TNB. But he die2 insisted TNB should chase the tenant if meter is registered in tenant's name.

 

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