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 TNB Prevented Me From Registering A New Account

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mini orchard
post Jul 11 2020, 06:49 AM

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TNB contracts are tag to the property and NEVER to an individual just like Syabas, Assessment and Quit Rent.

Most landlord have the misconception that the tenant is responsible for the bill when the contract is in the tenant's name. If that is the case, landlord can always create FAKE agreement and do illegal activity in his premise. Once bill reached the sky without paying, just open another account.

Same like assessment, the majlis will seize the assets in the property with outstanding bills irrespective if the asset belongs to the tenant or owner. They cannot be going around msia looking for the owner ! The action will prompt the owner to settle the bill.

So, if you want reconnection, someone has to settle the outstanding bill first or appeal to pay instalment.

Get it done so you can start collecting rental. Have the account in your name for minitoring and you instruct for disconnection if there is unpaid bills. You cant do it if is in tenant's name.

This post has been edited by mini orchard: Jul 11 2020, 08:53 AM
mini orchard
post Jul 11 2020, 07:48 AM

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QUOTE(Newsray @ Jul 11 2020, 07:32 AM)
Many tenants have been renting shoplot units for mining.
And irresponsible landlord just leeching the rent but not doing monitoring.

Ended up TNB becoming more strict to everyone.

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This is TNB SOP for long time.

Someone got to pay.

This post has been edited by mini orchard: Jul 11 2020, 07:49 AM
mini orchard
post Jul 11 2020, 09:28 AM

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QUOTE(apalexar @ Jul 11 2020, 09:15 AM)
Thanks for sharing, thus landlord should understand their responsibilities before rent out their unit, no more innocent landlord !
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Same as speeding summon caught on camera, even if the owner let his friend drive unless if have proof.
mini orchard
post Jul 11 2020, 09:43 AM

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QUOTE(korangar @ Jul 11 2020, 09:34 AM)
yupe, tnb always chase the landlord cause its easy target. the only adv to put under tenant name is at least there is a deposit to cover.
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Deposit paid to tnb or landlord is no different. Infact landlord can collect higher deposit compare to tnb.
mini orchard
post Jul 11 2020, 09:48 AM

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QUOTE(mushigen @ Jul 11 2020, 09:41 AM)
I wonder if telco companies also do this. Your tenant moved out with unpaid home internet bills and you cannot get new line for this address?
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Normally telco bills are not high and they do auto disconnection after 1 month for unpaid bills. So owner can afford to pay to start collecting rental.
mini orchard
post Jul 11 2020, 09:55 AM

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QUOTE(mushigen @ Jul 11 2020, 09:53 AM)
Question is, does the owner need to settle the arrears before the same telco allows a new registration?
Usually when tenant moves out, the landlord only checks water and electricity bills.
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They can implement tnb rule, but I havent heard of it.

Tnb is common as the debt is high.

Many landlord fails to monitor on a regular basis and a big shock awaits them at the end of tenancy.

This post has been edited by mini orchard: Jul 11 2020, 10:00 AM
mini orchard
post Jul 11 2020, 10:13 AM

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QUOTE(mushigen @ Jul 11 2020, 10:01 AM)
That's why i think it's a bit unfair for TNB to penalise owner for arrears under the account of tenants.
Usage >> deposit, potong lah.

Imagine you run a cybercafe and your landlord keeps pestering you about your electricity usage and whether you're paying on time - when the account is under your name.
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1. Landlord can also be tenant by having a 'fake' tenancy agreement. Tnb action is also to prevent fraud.


2. All usage and payment on any property can be monitored using their tnb apps.

This post has been edited by mini orchard: Jul 11 2020, 10:15 AM
mini orchard
post Jul 11 2020, 10:49 AM

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QUOTE(kluseng @ Jul 11 2020, 10:20 AM)
TNB allows the owner to change the account to tenant's name but this is a false sense of security.

If tenant doesn't pay TNB does not chase owner to pay the bill but refuse to re-connect supply to the property so what is owner to do?

No difference from requiring owner to pay.
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No others can be responsible for the property other than the owner if one knows basic legal matters.

If the landlord have consulted a lawyer to prepare the TA instead of agent. Penny wise pound foolish if something like TS case. Lawyer charged 1 month rental as legal fee excluding disbursrment for TA which many landlords wont want to pay as they also need to pay the agent fees. That would be only 10 months rental collection for a year tenancy.

This post has been edited by mini orchard: Jul 11 2020, 10:57 AM
mini orchard
post Jul 11 2020, 11:09 AM

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QUOTE(korangar @ Jul 11 2020, 11:00 AM)
big different. tnb deposit is not utilities deposit.
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As a landlord, I can collect any amount of utilities deposit based on tenant business activities. Is my property and I decide.

Tnb deposit is quite standard for type of building usage. They cant collect RM5k for house as example ! They have guidelines. And houses can rake up few thousands of unpaid bills !

This post has been edited by mini orchard: Jul 11 2020, 11:16 AM
mini orchard
post Jul 11 2020, 11:46 AM

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QUOTE(Icehart @ Jul 11 2020, 11:36 AM)
Same issue as well. TNB won't cut the electricity despite tenant not paying for 12 months, raking in more than RM 4k in electricity bills. What have they been doing? Any unit to handle this complaint?
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Is like asking tenant to take care of the house. .. 1 out of 10 will only do it if the landlord is lucky.
mini orchard
post Jul 11 2020, 11:52 AM

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QUOTE(korangar @ Jul 11 2020, 11:51 AM)
utilities deposit usually based on rental and mostly one month. you sure can ask any amount, but most will not give.
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Then dont rent. Why take risk ? Why do some owners only rent to certain race ?

Ask ts whether 30k is how many months' rental collection.

This post has been edited by mini orchard: Jul 11 2020, 12:05 PM
mini orchard
post Jul 11 2020, 12:03 PM

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QUOTE(mushigen @ Jul 11 2020, 11:52 AM)
According to certain logic, it's landlord's responsibility to monitor and ensure tenant pay their bills on time, never mind that the account is under tenant's name.
And if your tenant's first month's usage bill is RM30k, you can demand they pay you RM30k utilities deposit, even though the account is under their name.

If you fail to do both, it's apparently your fault and not TNB for not disconnecting the supply.
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Just like car servicing ... owner cannot expect service centre to remind them to send the car for servicing even if is under warranty period. The onus is on the owner to do it according to to schedule in the service booklet.
mini orchard
post Jul 11 2020, 12:08 PM

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QUOTE(mushigen @ Jul 11 2020, 12:06 PM)
You're comparing apples with durians.
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is never a durian with apple comparisons.

Who else can be responsible for your property other than yourself ?
mini orchard
post Jul 11 2020, 12:12 PM

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QUOTE(Lykpoogi @ Jul 11 2020, 12:07 PM)
TNB is really suck, they should have cut the electricity if the tenant didn’t pay the bill for such a long time.  I think a lot of landlord also have the same problem.  TNB so rich, don’t need to collect money one,  they don’t bother to monitor those outstanding payments, just let the tenant drag the payment as long as they like. Stupid company.
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Hopefully the smart meter tech can do it.
mini orchard
post Jul 11 2020, 12:14 PM

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QUOTE(mushigen @ Jul 11 2020, 12:10 PM)
Typical victim blaming mindset.
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You expect others to take responsibity of your inaction ?

Who is blaming who ?
mini orchard
post Jul 11 2020, 12:20 PM

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QUOTE(mushigen @ Jul 11 2020, 12:12 PM)
Someone thinks it's the landlord's responsibility to monitor and prevent this from happening, never mind that the account is under tenant's name.
Too high bill? Easy, collect more deposit from tenant.
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If you read a proper ta, there is always a clause that the landlord reserves the right to demand an increase deposit / top up if the usage exceeds the original deposit.
mini orchard
post Jul 11 2020, 12:51 PM

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QUOTE(WhatMan @ Jul 11 2020, 12:42 PM)
If TNB relies on chasing tenant than landlord, what happens if tenant runs to another state or country where TNB has no jurisdiction?

Its a bit funny how people complain why TNB take no actions, yet from the news few days ago when TNB did try to cut electricity of an illegal bitcoin farm, people complain they have no right to break in without police permit.
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Cut or no cut also kena tiu.

Ask tenant use solar. Lol
mini orchard
post Jul 11 2020, 01:12 PM

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QUOTE(kluseng @ Jul 11 2020, 01:06 PM)
How will getting a lawyer to prepare the TA make any difference to the outcome? If tenant runs off without paying the electric bill you are left holding a piece of paper whether it was prepared by a lawyer or you printed out from your PC. Either case you can still sue your ex-tenant if you want but getting justice from the courts is tough, expensive and time consuming. The point is, getting a lawyer to prepare your TA changes nothing.
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No lawyers can prevent a breach of an agreement. Is better to get advise from a legal person rather than a layman.

Lawyers give advise based on legal opinion. Layman ... only i think so is like this or like that.

Layman can also draft snp. Why need a lawyer ?

This post has been edited by mini orchard: Jul 11 2020, 01:14 PM
mini orchard
post Jul 11 2020, 03:23 PM

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QUOTE(adamhzm90 @ Jul 11 2020, 03:17 PM)
I guess no use to use tenants name on rental property tnb account.

Just use our own name, at least we can always monitor it through mytnb app
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You can monitor the usage if you have the account no. No restriction.
mini orchard
post Jul 14 2020, 05:23 PM

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QUOTE(shaniandras2787 @ Jul 14 2020, 01:41 PM)
thanks guys for all the useful (and some useless) inputs.

some of you wondered (and even blamed me as the "lazy landlord") on how have I neglected the fact that my tenant raked up the electricity bill outstanding up to RM30k.

the tenant has been with me for almost 4 years, running the place as a mamak. all payments were made swiftly and cleared without any issues during the entire tenure save for the period beginning from November 2019 - they started to fall behind on everything.

the account for supply is registered under my name because i want to monitor their usage. there were actually several occasions that I texted my tenant to remind them to pay the outstanding because I received notifications from TNB's smart phone application that TNB is going to terminate/suspend the supply but surprisingly enough, TNB never seems to carry out the termination/suspension.

it was partly my fault for going easy on the tenant (considering the fact that they have been a good paymaster) when they told me they were facing financial predicaments but when I started to realize something was amiss, i figured that I have to be "pro-active".

i emailed TNB, called them and even went up to their outlet to inquire why there was no termination/suspension (at the time, the outstanding was around RM20k) and TNB gave me the standard reply of "will lodge an official report for you". weeks passed and still nothing happened.

i even received a call one afternoon from TNB's technician claiming that he was there but the place was closed - feeling suspicious, I had my dad went over, the place was open but no one from TNB was seen present - that's when i suspected that TNB's people actually DID went to the place and threatened to terminate/suspend the supply but was somehow persuaded not to.

the tenant officially vacated during the CMCO period and the supply was terminated/suspended almost immediately.

i brought up the entire matter with the chronology to TNB and as usual, they don't care - their reply suggests that i should take care of my own property and they conveniently ignored the fact that i expressly requested for the supply to be terminated/suspended and implied that TNB does not "work for me".

so that's that.
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Possible reason why tnb did not terminate supply during 1st visit ...

Tenant made some part payment of the bill and 'undertake' to settle balance by the agreed date.

Since bal payment not received, tnb proceed to terminate during cmco.

That is their approach as some people are genuinely facing cashflow problem. My old co have the same problem and settle the outstanding in 3 installment. They give the benefit of doubt to the tenant.

This post has been edited by mini orchard: Jul 14 2020, 05:24 PM

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