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 TNB Prevented Me From Registering A New Account

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magma_blaziken
post Jul 14 2020, 04:25 PM

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So you have already outright admit the account under your name regardless of the purpose. However based on the article below, you are encouraged to change the name so as to not be liable and can still monitor the usage and bill. I'm just basing all this on the article I found

https://www.thestar.com.my/metro/metro-news...iable-for-bills
magma_blaziken
post Jul 14 2020, 08:35 PM

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QUOTE(shaniandras2787 @ Jul 14 2020, 06:34 PM)
regardless whether the account for the supply is registered under the owner's or the tenant's name, based on TNB's current practice (whether official or not), they will not allow a new account for supply to be registered.

this effectively puts their right of action in rem rather than in personam. while you can avoid picking up unnecessary personal liabilities but it is not practical (at least from the business standpoint). what irked me is that i myself tried multiple times to get TNB to terminate/suspend the supply but yet, it fell on deaf ears.

this form of application is open to abuse and seems to favor TNB only and not their customers.

take for example, TNB could have easily allowed errant users (irrespective under tenant's or owner's name) to rake up the outstanding because at the end of the day, they know someone will pay (and that someone is the owner) so rather than terminating/suspend the supply (which will result in lower revenue), they happily allow it to continue.

this seems, illogical.
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If I understand correctly, you're saying regardless under whose name the account was whether yours or tenant, TNB will not allow for a new supply account unless the outstanding is settled. This has to be confirmed with TNB because I was in the opinion that TNB would allow a new supply if it was registered to the tenant in the first place. Perhaps you can ask your new tenant to sign up under his name now instead and maybe the application will go through.

Also what isin't practical from business standpoint to change the account to be under the tenant? You are still able to add the account in the app and monitor usage and payment.

 

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