This one I clap hands and salute tnb.

So good man. Big corporation can do same tactics as along... cannot find borrower, go splash red paint on parents house.

And people go give excuses on tnb's behalf.

Because it was during MCO, and new MCO law required companies to give leniency, cannot simply sack employees and cut off water and electricity supplies. Even jpj give road tax extension.

Read posts #91 and #114. Different people got different experience because of the branch manager of being high handed in handling things. Or maybe they are looking for grease money to make things go smoothly.

In one of TS posts... he wrote "the account for supply is registered under my name because i want to monitor their usage."

Post #114, it is from a knowledgeable person. Many small factories are operating in rented buildings. Unless you're the factory manager and accountant, you might not know tnb will send the factory giving deadline to clear the outstanding bill or they will come cut electricity after the deadline.

Look at the matter this way... tnb is a supplier, supplying electricity, like other suppliers to the shop/business. All the supplies are delivered to the address under the name of the shop or business owner.

So, when the shop or business closed down, suppliers don't go looking for the landlord for outstanding bills.

If you rented the same shop or office or building and open new accounts with the suppliers, why would you care to listen to grandfather stories of the people running away and not paying their outstanding bills?

If any of the suppliers refused to open an account for you, then go look for another supplier.

But if it is a monopoly like tnb (and cannot go looking for another supplier)... I would say escalate the matter. If necessary, sue or threaten to sue tnb.

My 2 cents...