Switched from legacy ambassador 68 to postpaid 90 plan. Got RM10 life time rebate. No sure is wise move?

I have one Postpaid 90 2021 plan, and two prepaid numbers:
- one is 365 plan bought last year
- one is senior package with 365 days validity bought 3 years ago

now both now cannot renewal 365 days validity with RM38. and the reload validity in Digi App only shown 1 days pass.

Called customer service: told to topup RM54 as there is 4.4 promo for 365 validity. but still cannot find it after topped up RM54.

Wrote to customer support again, and told to topup RM108.
any idea what going on? thinking to port out to Maxis Pantas now.

Yes. did read this post too. But nowhere to see the super long life.

anyone knows what's this pass t&c? It is from digi legacy 90plan