maybe you forget to subscribe internet plan? maybe you are using basic internet that have lower speed cap?
already try to restart phone?


my NEXT prepaid appear following message:-
{Sorry, this service is not available for your call plan}
maybe your call plan not support this USSD?


This post has been edited by JohnnyWKY: Jul 18 2020, 08:40 AM

Look like not me alone notice this issue
Digi official always watching this thread 😓
and free 1GB data validity bug/glitch have being removed since 21 Jul 2020 ,
my Digi prepaid LiVE MNP don't get 1 day validity increase on this day 😭

This post has been edited by JohnnyWKY: Jul 22 2020, 08:36 AM

ppl need to remember that NEXT prepaid got no auto renew internet, so unknown offer last for how many months
think carefully pro & con before switch from LiVE to NEXT
RM35 unlimited look nice but be careful with the zero hotspot


you can see ppl with LiVE prepaid below
RM28 per month already can get up to 11GB high speed to use + 30GB (1pm-7pm) + 10GB YouTube + unlimited call
quite a lot of internet
RM35 get more, extra 4GB high speed, and extra 30GB (1pm-7pm), only no unlimited call need RM10 add on
why jhlou got 5GB, not 4GB for bigBonus RM28 ???

This post has been edited by JohnnyWKY: Jul 24 2020, 08:57 AM

ya, I would recommend ppl to stay LiVE prepaid too unless you spend RM15 only and care about 10sen/call
LiVE prepaid got better and normal Box of surprise
NEXT plan terrible BoS

maybe not???
I'm using NEXT prepaid and check through mydigi APP ---> my Cili padi internet RM15 and unlimited social also mentioned renew in 5 days
but Cili padi should not have auto renew???
So, do I automatic get renew for my Cili padi internet???


This post has been edited by JohnnyWKY: Jul 24 2020, 01:43 PM

mydigi app only available minimum reload RM10
Boost wallet got RM5 minimum reload

RM10 monthly really good deal for ppl with low usage to keep line active

ya, postpaid need to be cancelled at center only by signing confirmation
me just switch to prepaid last month
anyway, your neighbors should rethink again since Digi just released new postpaid Start
RM38 got 9GB+7.5+12 really not bad

This post has been edited by JohnnyWKY: Jul 29 2020, 08:16 PM

so sad, bad news for prepaid Next
my 30days Cili padi internet end now, not automatically renewed, so the renew ... wording in MyDigi APP just misleading. Digi should correct it as soon as possible.
I think the RM35 unlimited maybe also misleading renew wording?
not sure about bigbonus internet, need more Next user to confirm

No need, too tired to do report just for a wording, lol, headache

Anyway, still happy to receive my free 6GB
Last month when I subscribe RM15 Cili padi only get 3GB+free 2GB
Today, I get 3GB+6GB for RM15 same Cili padi even though subscribe after internet plan expire
Really much better than my old postpaid of RM28 only get 6GB+unlimited call


so the free internet given based on time stay on DiGi?
or continue subscribe same internet plan? expire & continue Cili padi internet look like also ok

This post has been edited by JohnnyWKY: Jul 30 2020, 08:31 AM

I use Digi already for many years since the start of DG smart plan with Samsung Galaxy S3 bundle during government subsidy to youth buy

got information from digi official website regarding extra internet: https://www.digi.com.my/support/help-center.../extra-internet
6GB free internet just got upgraded from Digi
I think just upgraded for July'2020 renew of internet plan
maybe NEXT plan got special???: https://www.digi.com.my/support/help-center.../extra-internet
Extra Internet will be automatically unlocked once you’ve stayed the number of months required with Digi, and if you’ve purchased any of the 30 Days High-Speed Internet Plan.


This post has been edited by JohnnyWKY: Jul 30 2020, 12:09 PM

yes, I'm RM15 Cili padi user
I think NEXT plan maybe specially
you should check T&C under NEXT plan
30 Days High-Speed Internet Plan will get you extra internet

This post has been edited by JohnnyWKY: Jul 30 2020, 12:13 PM

I think maybe NEXT plan no notification? I tested last month.

What is this new BoS?
National day special?
What are the terms and conditions?
I'm Next plan user


This post has been edited by JohnnyWKY: Aug 19 2020, 05:34 PM

Everyone must be careful, me just noticed that free data 6GB will be deducted instead of unlimited social for Facebook video
Maybe for Facebook browsing too but me not test it.

Now tested that normal subscribed internet 2GB will not be deducted for Facebook video after free 6GB finished

This post has been edited by JohnnyWKY: Aug 22 2020, 10:43 PM

Anyone get this SMS?
Received from sim Live prepaid

updated this morning but unknown what the love, nothing available yet lol

I don't think there's any rollover since no auto renewal internet for Next plan

Btw anyone noticed that free 1GB getting more strict?
Google play APP update no more counted into free 1GB recently

Everyone just need to remember that Digi prepaid Next plan do not have auto renewal internet package, already mentioned in terms and conditions.
That's why Digi can offer better add-on internet for Next plan because no guarantee of the add-on in future 😅