Guy I need research on Malaysia payment gateway fees n charge.
My case:
Mid 4 digit transactions monthly base.
Low volume rm 8-10 each transactions.
I need provide subscription services.
Malaysia client.

I currently offer a software for my client with rm 120 annual fees, so thinking to break it down to monthly to increase subscription number.

Millions thanks.

Ipay

Razerpay

Call them. Nego direct.

ipay88
razer merchant services
senangpay
billplz
2c2p
kiplebiz

contact them directly. most doesnt share their rates publicly

Thanks, that why I keep searching can't find any ....

in additional to the payment gateways above, eGHL.
very affordable too, can check their pricing plan.

contacted them via email (as No contact number provide), received SOP email with phone number.
Called that number ring 4-5 times than get rejected.... wondering if i face any issue, what will happen to me ?
seriously can trust ?

that first contact is mostly to their Sales team.

technical support is handled by separate team. Sales team doesnt handle tech support anyway.


besides nego commercial terms with them, you should know the support SLA too.

eg

1) pre-sales support, e.g. technical enquiries before you commit with them

2) integration support, e.g. tech support during your integration and testing with their gateway.

3) post-sales support

4) finance-related support (e.g. settlement, dispute, enquiries, etc)

sales, tech or customer service ? till today i still heard no one.
as simple as this .... so how should i know where to start ?
using my imagination ?
LYN member experience ?
google it ?

This post has been edited by XXXOOOXXXOOO: Jul 1 2020, 08:02 AM

be patient. Sales team will contact you and advise the arrangement


if you cannot wait, contact others instead.

that why i telling my experience here.
Today i have appointment with mol and ipay.

but some one ask me to understand that company via google knowledge or imagination experience.

you havent talked to any of them yet.

after talking to them today, then you'll know how to move forward with them (whoever you onboard later).


google info is limited unless the service provider is an international company (usually) which publicly share their resources/API for potential customers.

this is also another talking point with them.

Hello there! I'm now looking for manual bank transfer partners. I have a web site selling inventory from various games. I've noticed a lot of fraud with purchases, so I'm looking for a manual payment solution to be able to hold the transaction in case of suspected fraud. Friends advised me to look and ask on this forum.

try ipay88, eghl, razer merchant services (RMS)

you're getting fraud from end customers, eg fraud refunds, fraud charge back, etc

don't think got such service to withhold because you need payment acknowledgement before release goods.

2 suggestions

1) accept cards from visa and Mastercard. always enable 3D Secure. this is to ensure card/cardholder is genuine.

the above payment gateway providers slso have their fraud monitoring system to filter blacklisted cards.

also, you as a merchant must have good documentation for charge back dispute later.

2) accept cash such as via FPX. settlement is faster. at least you get money faster too.

if got dispute later, your thorough documentation will protect you.