If your area under EMCO then confirm cannot install.
No need to waste your time submit the order just to try luck.

Cabling installation outside of customer's house shall be going on as usual, depending on area.
House installation definitely not allowed during EMCO. Same goes to TM Unifi, Maxis Fibre and other ISPs.
Stay safe guys

Your land-line number has nothing got to do with Allo, cuz they're not using TM infrastructure.

If your area has Allo, then of course go for Allo (also known as City Broadband).
https://www.citybroadband.my/residential/

I believe installations still goes on as usual, except for EMCO areas.

For those that wants to sign up Allo, can refer to sales agent anytime.

Yes. Because Internet service is somewhat considered as essential services.

But whether you want to allow installers to enter your house or not, or the security guard or building management (if have) allow installers to enter to carry out installations or not, then that's different story la.
If your area is already barricaded with barbed wires, then that one no need to say la.

Allo and TM wants to "fight" on the same street

Female installer?? Errr, that's rare....

Btw, the Astro subscription rate card is March 2021 version.
Here's the latest version, with some price revision.
https://forum.lowyat.net/index.php?showtopi...#entry101251840

This post has been edited by joshhd: Jun 17 2021, 01:26 PM

Starter Pack doesn't have Astro AOD.
If you want Astro AOD, the cheapest package option you can go for, is Value Pack 3 (RM84.80/month incl SST).

Whenever you see a company makes a decision that doesn't seems to benefit customer, then you'll have to think from the company's (Allo) point of view.

If I am Allo, and I made this decision, why would it be?
I think it's because majority of the Allo subscribers (including new sign ups) are on the lowest 50Mbps RM79 package, and not many subscribers willing to paying more to hop on the 100Mbps and above packages.
Perhaps Allo finds that this is not making them a lot of money/not profiting much in the long run, so they decided to discontinue the 50Mbps plan for good.
Indirectly, this is forcing new subscribers to go for the 100Mbps RM99 plan as the minimum package, since this will be their lowest price package available once this is made official.
And I would forecast that Allo's ARPU would see an increase in the upcoming quarter financial year, since new subscribers have to pay RM99 package rather than RM79 50Mbps.

It doesn't matter whether "50Mbps is good enough for you" or what. Every company's ultimate goal is always want its customers to pay them more money, not pay less.
Most importantly, Allo wants to make more money to sustain in the long run, just like any other companies would do the same.

If your area has Allo coverage, and you sign up Astro & Broadband, then it'll be Maxis Fibre but riding under Allo Infra. the Internet will be under Allo as well.

During installation day, Allo installer will in charge of laying fibre cable and setting up the fibre modem (ONU), while Astro installer will be in charge of configuring the WiFi router, as well as installing Astro satellite dish and Astro box.

The WiFi router will be the same as is currently used by Maxis, and the Internet account username will be xxxxxx@home.maxis.com.my
Same like what is being used by the usual Maxis Fibre customers riding under TM Infra.

If you wish to change to Public IP, you'll have to do it manually by contacting the customer service. Once it is successfully changed to Public IP, your username will be xxxxxx@public.maxis.com.my

EDIT: Sorry for the wrong info. The info above is applicable for Astro & Broadband sign ups, for infra area under TM HSBB, Maxis NGBB and CTS only.

This post has been edited by joshhd: Jul 27 2021, 11:12 PM

There's a saying that goes "Because Public IP is scarce and expensive."

There's nothing we can do much about it. Because deploying fibre coverage/infra will definitely take long time. Plus with the ongoing pandemic, I don't think by keep pushing them on social media or customer service would eventually help also.
Tedious process such as the ISP need to arrange its infra team for site survey, ordering the necessary equipment, seek local authority permit to carry out infra works.... All these take a lot of time one...
They mentioned to you the "between 2022-2024", that is provided "everything were carry out smoothly as planned" laa...

So end up for the time being, you got 2 choices:
1. Proceed with Unifi first, if coverage is available. Whether to terminate it later or not, you can think about that 2 years later.
2. Just rely on mobile data for your daily Internet needs.

So far does Allo ever abandon its fibre expansion projects in some places?

He first day of work, is it? 🤣🤣🤣
Or he just want to earn easy money (pay per job basis)?

Frequent Internet interruptions?

Fibre reading -23dBm to -25dBm is still consider borderline acceptable, and the Internet connection should be stable enough.
Maybe the one that came to your house, is just want to collect evidence and screenshots, and then assign to another more "advanced technical team" to reattend your case at a later date

If your area got Allo, please proceed with Allo.
Not everyone has the opportunity to enjoy Allo fibre service even if they dream to.

Plus, Allo plans are cheaper than Unifi.

Sales giving "fake hope". Smart strategy yet unethical.
But what to do? Customers can't wait for answers, right?

If it really takes long time to get the Infra ready, then tbh it's a waste of time as a consumer to keep expediting and making noise (although we as a consumer have every right to do so, but if it really brings no result/answers that you're expecting, then why would you still continue to do the same?)
For me, I'll might as well look for other alternatives until the day where Allo Infra is ready, then I sign up/schedule installation to enjoy the service.

Already got pole or no pole now, or got pole but no cables, it doesn't mean much if you still can't get to use the Internet service anyway. All we know is, it is a in progress work that nobody knows when is the ETA.

End of story.

This post has been edited by joshhd: Sep 25 2021, 02:39 AM

Regardless whether TM or Allo, you will still the same download speeds as the package you subscribed to, so don't need to worry about that. No more no less.

If your main concern is the upload speed, and you want to enjoy same speeds for both download and upload (symmetrical speeds), then think no further, proceed with Allo instead.