If this reoccur again, I suggest you to call your agent to rectify the cause. Cos it might be the linkage of your taman with the exchange center or maybe other thing.

Usually this is due to your PPPoE connection settings in your router not set correctly.

It's either set to "Connect on demand" or with a "Disconnect on idle for X mins/hours".
Please check if yours is set to "Always Connected".

Also if everything is fine on your end, your ISP may be doing maintenance its server side which is involved in accounts authentication/provisioning.

Have you check the WAN settings in your router's configuration page? If you're unsure how to do it, better call your agent to come and check the settings to rectify it.

Does this happen every time after a few hours or random?

The internet icon turns red whenever your internet account gets disconnected. It stays red that way if it can't reconnect back or the ISP server does not authenticate you back again.

Do you receive a email from CBB regarding ask you to set up your CBB account?

OMG ， Is my turn ,lost Internet connection again 😂

Lost again now 😡😡😡

New backdoor government suddenly forgotten about the HSBB and National Fiberisation and Connectivity Plan (NFCP) and lost focus on keeping up with laying fibres already.

Now they blindly shifted their attention more towards 5G instead but unaware that you need extensive fiberisation to realize it.

I'm not surprised that many of our MCMC ministers do not come from technical background so they have no idea what they're talking about all the time. They usually sub out the proposal to professional bodies and consultants who are only interested in making fast buck.

Have you ask your agent before?

so you want request a receipt from them？

do you have email your bank transfer record and invoice to them?

I not sure yet, because my invoice (Sep) just received.

Always take screenshots of the finalized transaction/payment receipt page including its transaction number and details. then store it safely on some portable drive/thumb drive so that you can have a peace of mind that your payment was transacted successfully. For businesses, they even go to the extend of even printing it out in hard copy to file them up.

If they ever cut of your line or say you never pay/made late payment, there's always evidence to prove your part to sue or shoot them back.

So now Allo and Maxis Fibre available in menglembu area, is Allo broadband stable enough now or Maxis is a better choice?

They use same line (allo), but maxis has provided you another 4G maxis sim card to you for backup, when allo line down, you still can use maxis 4G.

Of course, maxis plan will higher than CBB cos include phone call and 4G sim cards

guys,yesterday got staff and lori at kampung rapat jaya,regat rapat jaya 3 road and i saw it got yellow,black colour fibre optic.        ps:first time see fibre optic at pankalan!!!

Yup, saw it. Not only Regrouping area (opposite Menglembu Police Station) but Tmn Arkid too. Saw T× subcon contruct the FDC base yesterday.
[attachmentid=10589742]

Suddenly TM increased their effort to expand their HSBB network in Ipoh and put priority to maintain the performance of their network.

Now they're even using high quality Nokia ONTs(fibre modem) around Ipoh CBD area for business premises around Jalan Pasir Putih.

This one is their latest Nokia fibre modem which is just released August 2020 last month:

Yup, saw it. Not only Regrouping area (opposite Menglembu Police Station) but Tmn Arkid too. Saw T× subcon contruct the FDC base yesterday.
[attachmentid=10589742]

tnb contractor installed new poles and do fibre cabling work around my taman.

just in time as my unifi contract is about to end in this october, time to "upgrade" to cheaper plan with higher speed.

Unless tm can give better offer to me, really tired with their non standard pricing where some customer get to pay lower fee, while other need to pay higher or full price to get the same package.

had improve a bit 😂

This is mine today speed test

Using Wi-Fi 5Ghz