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Tech Support HELP : Tenda Nova MW3 Mesh Wifi setup problem,, Tenda Nova MW3 + Unifi + 5 port switch

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TSchrisshim
post Jun 7 2020, 01:32 AM, updated 6y ago

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HELP !! Cannot get internet from LAN

Bought Tenda Nova MW3 mesh wifi to replace the Unifi router. No problem with wifi but no internet for LAN port due to "ethernet doesn't have a valid IP configuration"

Unifi 30mbps
Modem - (LAN/WAN) Tenda Nova MW3 Mesh - (LAN) - Tenda Gigabyte 5 port switch - (LAN) -CCTV, TV BOX,LAPTOP

Any setting tips to solve this ? I need multiple LAN connection
TSchrisshim
post Jun 7 2020, 02:14 AM

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I am using MW3 as router (PPPOE mode) wifi ok but how come LAN port no internet, any specific setting that I missed ?
eclectice
post Jun 7 2020, 08:00 AM

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QUOTE(chrisshim @ Jun 7 2020, 01:32 AM)
HELP !! Cannot get internet from LAN

Bought Tenda Nova MW3 mesh wifi to replace the Unifi router. No problem with wifi but no internet for LAN port due to "ethernet doesn't have a valid IP configuration"

Unifi 30mbps
Modem - (LAN/WAN) Tenda Nova MW3 Mesh - (LAN) - Tenda Gigabyte 5 port switch - (LAN) -CCTV, TV BOX,LAPTOP

Any setting tips to solve this ? I need multiple LAN connection
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Check the interface's subnet first. The problem normally occurs if you use the static IP address for some of the devices... No issue with devices that uses a dynamic IP address (in this case, WIFI devices since it is rare for the user to use the static IP address on their smartphones when connecting wirelessly, for example). Different routers may use different subnets. For example, DLINK uses 192.168.0.x, ASUS uses 192.168.1.x, etc. Check your router's manual which subnets it uses. You can change this on the router-side or on the device-side...just make sure all devices and the router(s) use the same subnet. In your case, check your laptop's IP address matches the subnet used by your router if it is configured with a static IP address.

This post has been edited by eclectice: Jun 7 2020, 08:10 AM
TSchrisshim
post Jun 7 2020, 12:29 PM

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QUOTE(eclectice @ Jun 7 2020, 08:00 AM)
Check the interface's subnet first. The problem normally occurs if you use the static IP address for some of the devices... No issue with devices that uses a dynamic IP address (in this case, WIFI devices since it is rare for the user to use the static IP address on their smartphones when connecting wirelessly, for example). Different routers may use different subnets. For example, DLINK uses 192.168.0.x, ASUS uses 192.168.1.x, etc. Check your router's manual which subnets it uses. You can change this on the router-side or on the device-side...just make sure all devices and the router(s) use the same subnet. In your case, check your laptop's IP address matches the subnet used by your router if it is configured with a static IP address.
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There is a IP setting in tenda app, i hv tried 192. 168.1.x but failed. But with the original router i can connect to LAN, with this MW3 no internet from LAN
TSchrisshim
post Jun 7 2020, 02:50 PM

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Solved!

Contact Tenda Malaysia FB and redirected to technician.

Turn off the "IPTV" in the Tenda Apps. Done!

My setup using MW3 to replace existing router
Unifi 30mbps
Unifi modem - LAN/WAN- MW3 - LAN - tenda 5 port switch (port5) then other ports used for tv box, LAN to another mw3, laptop, cctv

PPPOE mode (user@unifi n password from tm)
IPTV off
LAN setting 192.168.1. 1

Hope this can help future MW3 user.
rocketaz
post Jul 22 2020, 05:40 PM

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MW3 has no web configuration page.
Can ping and get reply from router if plug network cable directly to LAN port but nothing load to web config page.

Default IP either 192.168.5.1 or 192.168.6.1

All to be configured using mobile app ONLY.
Just leaving this here for those who are looking for this info.

x-crusader
post Aug 19 2020, 10:07 PM

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hi guys i just got my 3pack, couldnt get it to connect to tenda app, or using it as router, can anyone guide me? thanks
hwylow82
post Sep 13 2020, 11:22 PM

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QUOTE(chrisshim @ Jun 7 2020, 02:50 PM)
Solved!

Contact Tenda Malaysia FB and redirected to technician.

Turn off the "IPTV" in the Tenda Apps. Done!

My setup using MW3 to replace existing router
Unifi 30mbps
Unifi modem - LAN/WAN- MW3 - LAN - tenda 5 port switch (port5) then other ports used for tv box, LAN to another mw3, laptop, cctv

PPPOE mode (user@unifi n password from tm)
IPTV off
LAN setting 192.168.1. 1

Hope this can help future MW3 user.
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This really helps... Thanks a lot. Proven working.

felix812
post Dec 18 2020, 05:54 PM

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just bought a pair of mw3 from taobao, but it seems can't use it to connect to unifi. if configured as dhcp router and it works.

any sifu here can advise? the PPPoE setting only allow key in username and password, MTU default as 1480.
cannavaro
post Dec 21 2020, 12:16 PM

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QUOTE(felix812 @ Dec 18 2020, 05:54 PM)
just bought a pair of mw3 from taobao, but it seems can't use it to connect to unifi. if configured as dhcp router and it works.

any sifu here can advise? the PPPoE setting only allow key in username and password, MTU default as 1480.
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is it much cheaper to buy from there?
no vlan settings in the router? vlan is required for unifi

 

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