There's the housing tribunal you can turn to and also the management should have record of the defects reported?

There's the housing tribunal you can turn to and also the management should have record of the defects reported?

So. Here's a story that I hope will reach some higher up at YTL because really dunno how to proceed.
Can someone advise?

PROBLEM:

6 months defect reported and no action!
Defect reported within warranty period.
The PIC in the YTL defects team didn't bother with any action, although he sent whatsapp mesaage to confirm (within warranty period)
Then this PIC don't do job properly, gets transferred lah, gets put on "sabbatical"(yea that''s what they told me).
Then out of warranty period already, they tried to tell me - no more warranty.
I sent proof their ex-staff (the PIC who sabbatical!) acknowledged my defect complaint.
6 months later, still no action, claiming until today that CMO period cannot bring in workers. This is urgent services lah -- workers in construction and damages already allowed back to work for 2 weeks.

Meanwhile, defect - leakage - has caused more damage to neighbour, to downstairs unit, including our own costs of renovations like cabinets, walls.

See photos attached.

PIC acknowledge that he noted the issue and he will look into it "tomorrow"

Various photos of leakage:
1. on OUTSIDE WALL,
2. INSIDE WALL - wallpaper lifting and bubbling,
3. DOWNSTAIRS NEIGHBOUR's WALL WITH DENDAWAN
4. Cabinetry - damaged








I am not stupid - this is the 3rd YTL property purchaseed. The first one also had some long term problems but lucky for them, only surfaced after warranty period... my own fault.
I know your staff is "no more there"!
I know you are pointing the blame here and there.
I know you will try to do minimum patch up work only - when there is a need to hack and re-do and some extensive waterproofing work has to be done - don't just plaster it!
I know your defect team will try to get away with minimal.

I will keep posting everywhere on Facebook and all sorts of forums and social media to show how irresponsible this is.
Imagine living in conditions where your home has MUSHROOMS and you have to walk into a puddle of water every day when getting in and out of the house?
Imagine the embarasssment to neighbours when they know it's your water?
There is only ONE BATHROOM - with one sink in there - how can you tell me NOT TO USE THE SINK?
My recommendation is DO NOT BUY YTL PROPERTIES - I WILL TAG THIS POST ACROSS ALL THE RELATED FORUMS

@YTL HQ - Comms and PR people please take note. This won't do your brand reputation any good.

The environment is conducive for mushrooms farming, a money making business.

The environment is conducive for mushrooms farming, a money making business.

So. Here's a story that I hope will reach some higher up at YTL because really dunno how to proceed.
Can someone advise?

PROBLEM:

6 months defect reported and no action!
Defect reported within warranty period.
The PIC in the YTL defects team didn't bother with any action, although he sent whatsapp mesaage to confirm (within warranty period)
Then this PIC don't do job properly, gets transferred lah, gets put on "sabbatical"(yea that''s what they told me).
Then out of warranty period already, they tried to tell me - no more warranty.
I sent proof their ex-staff (the PIC who sabbatical!) acknowledged my defect complaint.
6 months later, still no action, claiming until today that CMO period cannot bring in workers. This is urgent services lah -- workers in construction and damages already allowed back to work for 2 weeks.

Meanwhile, defect - leakage - has caused more damage to neighbour, to downstairs unit, including our own costs of renovations like cabinets, walls.

See photos attached.

PIC acknowledge that he noted the issue and he will look into it "tomorrow"

Various photos of leakage:
1. on OUTSIDE WALL,
2. INSIDE WALL - wallpaper lifting and bubbling,
3. DOWNSTAIRS NEIGHBOUR's WALL WITH DENDAWAN
4. Cabinetry - damaged








I am not stupid - this is the 3rd YTL property purchaseed. The first one also had some long term problems but lucky for them, only surfaced after warranty period... my own fault.
I know your staff is "no more there"!
I know you are pointing the blame here and there.
I know you will try to do minimum patch up work only - when there is a need to hack and re-do and some extensive waterproofing work has to be done - don't just plaster it!
I know your defect team will try to get away with minimal.

I will keep posting everywhere on Facebook and all sorts of forums and social media to show how irresponsible this is.
Imagine living in conditions where your home has MUSHROOMS and you have to walk into a puddle of water every day when getting in and out of the house?
Imagine the embarasssment to neighbours when they know it's your water?
There is only ONE BATHROOM - with one sink in there - how can you tell me NOT TO USE THE SINK?
My recommendation is DO NOT BUY YTL PROPERTIES - I WILL TAG THIS POST ACROSS ALL THE RELATED FORUMS

@YTL HQ - Comms and PR people please take note. This won't do your brand reputation any good.

need clarification.

ur bathroom floor leak and causing leaking to downstair unit?
do u do any renovation in ur bathroom?

try to ask management office...do they have similar leaking defects/info from other units? do YTL fix their leaking?....

So. Here's a story that I hope will reach some higher up at YTL because really dunno how to proceed. 
Can someone advise?

PROBLEM:

6 months defect reported and no action!
Defect reported within warranty period. 
The PIC in the YTL defects team didn't bother with any action, although he sent whatsapp mesaage to confirm (within warranty period)
Then this PIC don't do job properly, gets transferred lah, gets put on "sabbatical"(yea that''s what they told me).
Then out of warranty period already, they tried to tell me - no more warranty. 
I sent proof their ex-staff (the PIC who sabbatical!) acknowledged my defect complaint.
6 months later, still no action, claiming until today that CMO period cannot bring in workers. This is urgent services lah -- workers in construction and damages already allowed back to work for 2 weeks.

Meanwhile, defect - leakage - has caused more damage to neighbour, to downstairs unit, including our own costs of renovations like cabinets, walls.

See photos attached.
https://pictr.com/images/2020/05/23/70DY5c.md.jpg
PIC acknowledge that he noted the issue and he will look into it "tomorrow"

Various photos of leakage: 
1. on OUTSIDE WALL, 
2. INSIDE WALL - wallpaper lifting and bubbling, 
3. DOWNSTAIRS NEIGHBOUR's WALL WITH DENDAWAN
4. Cabinetry - damaged

https://pictr.com/images/2020/05/23/70DujP.jpg
https://pictr.com/images/2020/05/23/70Dw2j.md.jpg
https://pictr.com/images/2020/05/23/70Dfw2.md.jpg
https://pictr.com/images/2020/05/23/70DdpG.md.jpg
https://pictr.com/images/2020/05/23/70Dbil.md.jpg
https://pictr.com/images/2020/05/23/70DoOf.md.jpg

I am not stupid - this is the 3rd YTL property purchaseed. The first one also had some long term problems but lucky for them, only surfaced after warranty period... my own fault.
I know your staff is "no more there"!
I know you are pointing the blame here and there.
I know you will try to do minimum patch up work only - when there is a need to hack and re-do and some extensive waterproofing work has to be done - don't just plaster it!
I know your defect team will try to get away with minimal.

I will keep posting everywhere on Facebook and all sorts of forums and social media to show how irresponsible this is. 
Imagine living in conditions where your home has MUSHROOMS and you have to walk into a puddle of water every day when getting in and out of the house?
Imagine the embarasssment to neighbours when they know it's your water?
There is only ONE BATHROOM - with one sink in there - how can you tell me NOT TO USE THE SINK? 
My recommendation is DO NOT BUY YTL PROPERTIES - I WILL TAG THIS POST ACROSS ALL THE RELATED FORUMS 

@YTL HQ - Comms and PR people please take note. This won't do your brand reputation any good.