Error popped up after deposit but luckily it went through today. Managed to open some positions cause already set the trade order but can't place new ones

How was your trading today?

this is worse than rakuten. Been under maintenance since 1am till now. At one point my account also had 0 money in it but after refresh it's there.

Until now I still do not know how my portfolio is doing

this is worse than rakuten. Been under maintenance since 1am till now. At one point my account also had 0 money in it but after refresh it's there.

Until now I still do not know how my portfolio is doing

Same feeling as you. Feel lack confident on this platform. Any other good alternative to recommend ?

Dear xxx,

We want to apologize for the severe service disruption on the eToro platform from 3pm GMT on Tuesday 23 February.

Our platform is back up and running and we want to reassure our clients that our systems were not compromised in any way. This was not a breach or an attack on our systems and we have not experienced any data loss of any kind.

The reason for the service disruption was a technical issue that affected our Microsoft database and we were forced to move the platform into maintenance mode. We worked hand in hand with senior engineers at Microsoft to identify and resolve the issue, but this took longer than any of us would have wanted.

As soon as we entered maintenance mode, we deployed our Offline Trader Tool which can be accessed via the platform login screen or at https://offlinemode.etoro.com. This tool is a key element of our business continuity infrastructure as it allows our customers to view all open positions and to request to close open trades even when our main platform is not available.

We have decided to introduce a number of temporary changes to the platform in light of the huge demand we are seeing for our services. These changes will help to ensure that we can provide the best possible service to all of our customers - both new and old. We will be raising the minimum first time deposit amount to $1,000 effective immediately and increasing the minimum copy value to $500. We will also be temporarily removing the option to request future market entry orders.

These are unprecedented times both in terms of the market conditions and eToro's growth. We have more and more new users coming to the platform each day, a huge increase in trading volumes and strong growth in our users' engagement with the feed and other aspects of our social investment community.

This means that when things go wrong more people are affected and we take this responsibility very seriously. We want to assure you that providing a frictionless trading and investing experience is our highest priority.

We would like to apologize once again for the disruption to our service and to assure you that we are continuing to invest heavily in our systems and our support teams.

Our customer service teams will be working round the clock to respond to each and every client ticket about this incident.

We appreciate your understanding and thank you for your continued support. We will continue to keep you informed of any changes to the platform and on our measures to provide you with the best possible investment experience.


Yours sincerely

Tuval Chomut

Chief Solutions Officer, eToro

Same here. Status update says they're still working on the issue.

Applied for TD Ameritrade but pretty sure it's gonna take a long time. Saw IBKR offering IBKR Lite, doing research on it now. Trading212 isn't accepting any new customer at the moment.

i had applied for TD Ameritrade since last July and till now no any news.
this Etoro really sucks in critical time.
Orders not executed due to the so call technical breakdown.   

i still facing same problem as yesterday.
after place buy order, nothing shown at pending order there. don't know it works or not.

anyone also have this problem?

Ya, me too. This platform made me loose confident especially during peak you want to trade but can't proceed. Some suggested IB but the process is not that easy for Malaysian.

with the switch to other payment platform, the add fund feature using bank transfer is no longer available. probably due to clamp down.

has anyone tried withdraw fund and will it go back to the bank transfer acc detail ?

TD ameritrade is very old fashion trading.

with the switch to other payment platform, the add fund feature using bank transfer is no longer available. probably due to clamp down.

has anyone tried withdraw fund and will it go back to the bank transfer acc detail ?

I did withdraw last time after 3 months I deposit, and the money went back to the original source of deposit (credit card), although I put my bank saving account as the receiver.
And after checked with other users, I understood that one can only request the money to go back to any other account after 6 months you deposited

Correct me if wrong.