Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed New Topic New Poll

Outline · [ Standard ] · Linear+

> Refund of broken stuff

ff7yta
post Jul 29 2007, 06:13 PM, updated 19y ago

Rookie
******
Senior Member
1,091 posts

Joined: Oct 2005


I want to get some opinions on a sale that I have made. I will not mention who the buyer is yet because I need a few opinions.

I sold a stick of Samsung 256MB SDRAM which is in excellent condition. I have been using the ram all the time. The day I cod with 'buyer', I remove it fresh from my pc.

Before cod, I have tested the ram with SP2004 Othros for 6 hours and there was no error returned.

I sold the ram and one day later, he sms me saying that the ram is faulty. He states:
Can detect n run. But fail on several ramtester ive used. So, can get weird problem sumtime like fatal error or etc.

Now, he claims that my ram is faulty and he wants a refund. When maybe, he damaged it after I sold the ram to him.
Should I refund or not?

I do not have any pictures or proof showing that the ram was 100% functional before sending it out.

This post has been edited by ff7yta: Jul 30 2007, 08:08 PM
ff7yta
post Jul 29 2007, 06:17 PM

Rookie
******
Senior Member
1,091 posts

Joined: Oct 2005


QUOTE(Andy0625 @ Jul 29 2007, 06:16 PM)
Ask the buyer hand you the ram back and you test it on your pc again.

Refunding will be the last priority. wink.gif
*
I tell him that I need to test the ram with my own pc first before I can refund him? What happen if he damaged my ram when he was using it - mishandled drop, and when I test its faulty and is considered my fault?

It actually uses a lot of my time to cod with him. The day of sale already took 35 minutes as he was late.

This post has been edited by ff7yta: Jul 29 2007, 06:23 PM
ff7yta
post Jul 29 2007, 06:28 PM

Rookie
******
Senior Member
1,091 posts

Joined: Oct 2005


QUOTE(CHIP CN @ Jul 29 2007, 06:23 PM)
ignore him... if kingston ask him rma himself, if not test back that ram maybe not comparetible with his pc
*
Thats the worse solution I can have. I can consider it AFTER refunding him.

Plus, its samsung.
ff7yta
post Jul 29 2007, 06:36 PM

Rookie
******
Senior Member
1,091 posts

Joined: Oct 2005


If I found out that the ram IS faulty after it comes back to me, how?
ff7yta
post Jul 29 2007, 06:54 PM

Rookie
******
Senior Member
1,091 posts

Joined: Oct 2005


We cod, but we didnt say anything. He was in a hurry to leave.

He did not state/agree/mentioned/questioned that the ram was in good condition during receival.

Based on my thread, I stated a personnal warranty of one week. Since we didnt talk, no warranty was mentioned.

Samsung ram, how to get warranty?

This post has been edited by ff7yta: Jul 29 2007, 06:55 PM
ff7yta
post Jul 29 2007, 08:40 PM

Rookie
******
Senior Member
1,091 posts

Joined: Oct 2005


I'm the seller.

But how am i going to prove if the mem is physically imperfect AFTER the transaction if the pictures i have before is unclear?

This post has been edited by ff7yta: Jul 29 2007, 08:41 PM
ff7yta
post Jul 29 2007, 09:05 PM

Rookie
******
Senior Member
1,091 posts

Joined: Oct 2005


QUOTE(amirsubhi @ Jul 29 2007, 09:03 PM)
okay..da day u cod.he check all was fine right..

thats the key in this case if the ram was physically damaged....
*
laugh.gif he didnt check at all. He just take it, pay and walk off.
ff7yta
post Jul 30 2007, 08:09 PM

Rookie
******
Senior Member
1,091 posts

Joined: Oct 2005


I have PMed the buyer to know the existance about this thread. smile.gif

This post has been edited by ff7yta: Jul 30 2007, 11:13 PM
ff7yta
post Jul 30 2007, 11:19 PM

Rookie
******
Senior Member
1,091 posts

Joined: Oct 2005


Problem solved.
I wasnt blaming the buyer at all. Just wanted opinions on what I should do if it breaks. Oh well, much misunderstanding here.

Cheers to the buyer. smile.gif

Topic ClosedOptions
 

Change to:
| Lo-Fi Version
0.0147sec    0.35    6 queries    GZIP Disabled
Time is now: 24th December 2025 - 04:11 AM