QUOTE(reed90 @ May 12 2020, 02:06 PM)
dafuq estimate like that. so u pay the amount?
Hell no!
they think MCO time people plenty of cash under pillow can pay bills bersuka hati
everyone struggling and they take the opportunity rip people (趁火打劫/chèn huǒ dǎ jié/loot a burning house)
If people dah pay and realised meter over-read, i doubt they will return money,
they will surely say, excess amount will be credited into your account, aka let them keep money, they win.
you can try lodge complain by calling them
2 english>2 report water meter reading>1 sure confirm no leaking>enter account number>
>1 lodge complain for meter reading - you have successfully lodged, push you back to main menu
>2 talk to Customer service - directly hang up phone
I had to select inquire of new services and the customer service lady pretend tak tau they set auto hang up phone during report
then they only admit meter is estimated from their side, then they bill based on that estimate.
How they estimate? god knows how.