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 Secretlab chair owner, how’s your chair holding up, Secretlab chair experience after 1 year

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shamsulaswad
post Jun 7 2020, 10:47 AM

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Nak share pada yang pakai kerusi secretlab bila dah terkopek pu dia especially yang model dari 2018 ke bawah. Pakai sejak feb 2018

Bilik xde aircond, dinding kene matahari petang2, pakai xberpeluh, sebulan sekali lap dgn conditioner leather utk kerete. Even kat atas kepala pun boleh terkopek, bukan ade peluh pun kat situ 🤦‍♂️

Bulan februari contact secretlab tanya ape option ade bila kerusi dah kopek2 macam ni..dia offer salin kulit utk backrest and seat dgn bayaran sgd139 siap postage, guna material baru prime pu yang katanya tahan 4x ganda dari model lama, tapi amek masa dua bulan sebab kene custom made baru, so aku terima je la..barang dah ready baru bayar

Dalam tempoh menunggu 2 bulan tu, aku tny sekali arm rest dah kopek2 and goyang mcm mane? Dia offer ganti arm rest baru..aku pun on

Aku kata jugak gas hydraulic ni kadang2 turun sendiri..dia pun offer ganti baru jugak..dia tunjuk video tny reti tak bukak sendiri..aku cakap xde tools..dia kata xpe, dia bagi sekali base and tilt tu, so aku xyah bukak..

So lepas cukup tempoh menunggu semua barang pun sampai and smlm baru la siap ganti semua..so yg pakai balik dari kerusi lama hanya roda 5x dengan plastic adjust height and tilt

Sad news is parts lama semua kene pulang balik 🤦‍♂️

TLDR: Bayar sdg139 utk dapat kerusi baru lepas 2 tahun

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shamsulaswad
post Jun 11 2020, 07:23 PM

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QUOTE(StuartLee2015 @ Jun 11 2020, 04:37 PM)
bro, update here after about 1 and half year, or close to 2 year. I'd like to see how the new 2.0 PU hold up....
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Haha will do bro, need to put in calender for reminder 😅

Owh and btw, maybe sebab leceh they decided to have me throw away all the parts. So i just need to find 4 screws and 5 wheels to complete the chair 🤣
shamsulaswad
post Jun 12 2020, 01:37 AM

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QUOTE(Vincent6596 @ Jun 11 2020, 08:52 PM)
how do u ask secretlab quote u for the replacement part price??
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this is the exact first email i sent to them. this was way back in february

Hi there,

Just wondering how much is the replacement for the seat and backrest of my omega which already started to chip off.

Is it possible to change to titan seat and backrest or change to different color or change to the weave version?

Attached are some pictures for reference. I had it for less than 2 years and even had the seat replaced last time. The omega is well taken care of, applying leather cleaner once a month.
shamsulaswad
post Jun 12 2020, 11:32 AM

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QUOTE(StuartLee2015 @ Jun 12 2020, 01:52 AM)
Don't ever throw away, it's still perfectly fine , the steel frame and the cold-cure foam...... You can try bring it to furniture repair shop, or car upholstery , and ask them to make it in fabric.... and you can choose one that is 90% close to softweave.
Screws? Take one from your chair and bring to Bolt/Nuts/Screw store and have them source for you. usually, it's universal unless the screw threads is custom made only for Secretlab.

Wheels can be found online, but don't go for the roller blade... they don't last. EVER. it break cause the center of gravity is too much for a single wheel and pressure when you glide.

You can find wheels from Mr.DIY or Shopee... the stems size are universal.
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Haha yeah, as if im going to throw it away 😅

Already got people asking if i wanted to sell the parts. Surprisingly the wheels can be found for less than rm20 for all 5 pcs 🤦‍♂️
shamsulaswad
post Jun 14 2020, 09:53 PM

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QUOTE(nkte5207 @ Jun 14 2020, 12:27 PM)
Can see how much we kena scammed. Zzz
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Haha exactly bro

Wheels rm25 kedai local
Hydraulic also the same kedai selling for rm30

So if pay expensive better bising kao2 and claim itu ini until puas hati
shamsulaswad
post Jun 16 2020, 11:26 PM

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QUOTE(StuartLee2015 @ Jun 16 2020, 11:24 PM)
Got a picture of the wheels you bought?
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Something like this..CHCG

https://shopee.com.my/product/82498225/6019303520?smtt=0.0.9

 

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