I googled about Secret Labs and a lot of people seem to have this issue of peeling.
Secretlab chair owner, how’s your chair holding up, Secretlab chair experience after 1 year
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 May 28 2020, 05:57 PM
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8,788 posts Joined: Jan 2003 From: Kuala Lumpur    
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I have Noblechairs Hero and Epic. Definitely recommended as quality is good and priced far more reasonable than this crazy Secret Labs peeling chair I googled about Secret Labs and a lot of people seem to have this issue of peeling. skycrawler liked this post
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May 30 2020, 12:06 PM
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#2
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8,788 posts Joined: Jan 2003 From: Kuala Lumpur
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QUOTE(y500 @ May 30 2020, 11:45 AM) gila mark up tu, they pay china manufacturer 80~100 usd and sell u 300~400 usd lel. That's why they name it "Secret Labs".Secretly developing something that can suck our money by selling it over priced |
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May 30 2020, 06:46 PM
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#3
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8,788 posts Joined: Jan 2003 From: Kuala Lumpur
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QUOTE(Mavik @ May 30 2020, 04:08 PM) Apparently in some of the latest reviews, for 2020 models, they offer warranty on peeling. Anything older they don't offer that. I saw some folks decide to choose the soft weave instead over the PU leather. The warranty T&C mentions a lot about wear & tear, improper use/care, etc which is so subjective. Technically these are all reasons for them to reject any RMA claims: https://assets.secretlab.co/docs/2020-05-27...tatement_MY.pdf No mention about warranty on peeling. Seriously, they spend a lot of money on online marketing, selling a cheap chair with a premium price and leaving consumers with such awful problems. I'm glad I chose Noblechairs over them. |
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