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 Secretlab chair owner, how’s your chair holding up, Secretlab chair experience after 1 year

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clawhammer
post May 28 2020, 05:57 PM

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I have Noblechairs Hero and Epic. Definitely recommended as quality is good and priced far more reasonable than this crazy Secret Labs peeling chair biggrin.gif

I googled about Secret Labs and a lot of people seem to have this issue of peeling.
clawhammer
post May 30 2020, 12:06 PM

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QUOTE(y500 @ May 30 2020, 11:45 AM)
gila mark up tu, they pay china manufacturer 80~100 usd and sell u 300~400 usd lel.
That's why they name it "Secret Labs".
Secretly developing something that can suck our money by selling it over priced biggrin.gif
clawhammer
post May 30 2020, 06:46 PM

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QUOTE(Mavik @ May 30 2020, 04:08 PM)
Apparently in some of the latest reviews, for 2020 models, they offer warranty on peeling. Anything older they don't offer that. I saw some folks decide to choose the soft weave instead over the PU leather.
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The warranty T&C mentions a lot about wear & tear, improper use/care, etc which is so subjective. Technically these are all reasons for them to reject any RMA claims:

https://assets.secretlab.co/docs/2020-05-27...tatement_MY.pdf

No mention about warranty on peeling.
Seriously, they spend a lot of money on online marketing, selling a cheap chair with a premium price and leaving consumers with such awful problems. I'm glad I chose Noblechairs over them.

 

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