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Secretlab chair owner, how’s your chair holding up, Secretlab chair experience after 1 year
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andrewtho
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 May 27 2020, 01:13 PM
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I just ordered the 2020 Titan Softweave - most likely it will arrive this week.
I do have reservations on the PU leather, based on our current climate conditions, I highly doubt it will last therefore, went for the fabric material instead.
So far I have not read about any negative comments on the Softweave material - Twitter, Reddit, LYN etc so I think its worth a shot.
I needed a chair with lumbar support and the Titan has it without the need for additional pillows or accessories. Fingers crossed that it arrives in good condition.
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andrewtho
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May 28 2020, 02:55 PM
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QUOTE(ssxxcool @ May 28 2020, 01:57 PM) Ye but if u have nvm cuz I alrdy ordered Ask them for discount code, they will reimburse $20 back to you on your order - even after you have made the purchase. I did that for my order, was given $20 reimbursement on my order. |
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andrewtho
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May 28 2020, 05:08 PM
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QUOTE(ssxxcool @ May 28 2020, 03:16 PM) Just be straight forward and ask them for a discount. They're more than happy to give you. |
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andrewtho
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May 31 2020, 05:44 PM
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QUOTE(ben3003 @ May 30 2020, 06:31 PM) why dont get the fabric version? PU is definintely will peel one. especially malaysia is humid and hot. then also u see the area that peel is the area that ur skin touches the chair, so that area ur oil sebum and sweat will eat into the PU. buy fabric la.. unless ur place the aircon u on and u throw the controller away already I second this. I think the notion of Secretlab = banned because of people reporting of peeling PU, there's also a fabric version that is very much compatible with our climate. I too referred to this thread before making a purchase decision - in fact I bought the Softweave (Fabric) version because I am well aware of the quality issues with PU leather. For the 2020 version, I believe they have already improved the PU quality - for those who are still adamant that their 'chair' must have a leather feel for more 'premium look and feel'. Though there isn't any long term review of the new PU leather yet, but I'm pretty sure SL would have addressed those peeling issues, otherwise they're just digging their own grave. This post has been edited by andrewtho: May 31 2020, 05:45 PM |
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andrewtho
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Jun 21 2020, 01:14 PM
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QUOTE(boonhan @ Jun 21 2020, 01:32 AM) I was interested with fabric version as reading the pu leather issue other facing. Same position as u, i found above quote from andrewtho, he was right just live chat them ask for discount code. They said will "generate" 20sgd code for me, but to my surprise 3 days past and they still "generating". They said need time, i felt so funny. Now i can imagine if any issue arise in future, they will be take forever to respond you. 5 years warranty as well as none. Hmm, got my refund within 1 working day from my email with them. Code generation should take at most, 2 working days - unless they have a lot of backlog. |
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andrewtho
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Jun 22 2020, 04:00 PM
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QUOTE(Vincent6596 @ Jun 22 2020, 09:13 AM) i also planing on buying ikea markus fabric or secretlab softweave. just the ikea markus din have much support and adjustable compare to secretlab chair. Get the Softweave. |
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