Haha will do bro, need to put in calender for reminder 😅

Owh and btw, maybe sebab leceh they decided to have me throw away all the parts. So i just need to find 4 screws and 5 wheels to complete the chair 🤣

this is the exact first email i sent to them. this was way back in february

Hi there,

Just wondering how much is the replacement for the seat and backrest of my omega which already started to chip off.

Is it possible to change to titan seat and backrest or change to different color or change to the weave version?

Attached are some pictures for reference. I had it for less than 2 years and even had the seat replaced last time. The omega is well taken care of, applying leather cleaner once a month.

buy markus fabric from ikea.
can't go wrong.
499.

as Markus fabric owner for almost 3 years.

i got neck pain because not enough support of the headrest ( that's why secretlab provides pillow, else totally the same)

so it really depends on the person.

and i tested 2020 series recently. it cover neck and i got pain relief.

in additional, i tested steelcase, secretlab and tomaz gaming chair.

secret lab is the most comfortable for me, (personal ranking: secretlab > steelcase > tomaz)

i will choose softweaver version rather than PU ( i'm worry abt the skin peeling off)

yea~ i made order today, cant wait the August comes.
couldn't rmb the material, they have 2 models available
the original price is 999.
now they are doing pre-order.
100 pcs RM499,
then the next 900 pcs RM599.
you can visit their showroom which located at USJ 1

Got a replacement from secret lab for the back rest and the base. Paid for the shipping fees of ard 45sgd.


But I send my old chair for a wrapping too, anticipating the same peeling off in 2 years times.

Yup, lol. Wrap ontop of the joke peeling pu leather.

After reading all these you still want to buy secretlab???

What do you mean last 2 months only?  You sold?  Or it malfunction?

I gave up on this secret lab chair long time ago. Bought it over 1k ringgit back dont' know when. They know the leather quality issue but still they refuse to honour warranty, saying it is normal wear and tear.

So my next chair surely will not be secret lab and also not fake leather. Maybe ikea chair will do.

Anyone knows if the acer predator chair leather just as bad as secret lab?

It wont, just get a fabric cleaner then you are good to go, fabric doesnt peels, unless you have a cat

i have the fabric cleaner from secretlab, its free when my friend uses my promo code. but im pretty sure you can use any fabric cleaner