I requesting to closing account and withdraw from wallet around RM 2k+

The main purpose just want to withdraw money only and maybe reopen new Lazada account.

After chat with lazada, they drag some times to send email to me for the supporting document and bank details.

After i sent and few days later, they sent email again to request additional documentation as per below:



Anyone know what kind of document is suitable?
I am a Malaysian and i no plan to oversea @@

Wah la wei....
Closing lazada account procedure is akin to closing kwsp account.

This post has been edited by Here to buy: Apr 22 2020, 12:08 PM

I thought you can withdraw money from e-wallet to your bank account directly?

I think i have done b4, not sure if it was Shoppee or Lazada.

Wow ini really bodo Lazada

You are unable to withdraw when the money is top up by you.
Only can withdraw if the seller cancel or refund to your lazada wallet.

Own deposit or self cancelled cannot.

Thats why i directly plan to close account.

Next step confirmation they will request yo nude pic..owaii

i draw from shoppe wallet easy, 2 days already transfered to my saving, mcm susah je lazada

how come request this kind of documents? what reason u gave them before this?

Lazada wallet is a scam lah, they keep your money and say TNC says no withdrawals allowed. Your money is held hostage.

Shopee doesn't have this kind of silly requirement.

Anyway I suggest you go report to KPDNHEP and maybe Bank Negara and tell them you're not being allowed to withdraw your money, all these e-wallets are subject to regulation.

Please follow above answer regarding contacting KPDNHEP. Report lazada to them.

i just mentioned no more usage in lazada so i plan to close account and withdraw money.

I replied lazada asking the example of above documention.
Else i will report follow your method.

Just email to KPDNHEP.

Top up get more money during birthday now want to withdraw? Smlj?

Why bodo top up when duwan to use.

No, i cancelled an order from seller

Means can withdraw?

Only cancelled by seller can be withdraw.
haizzzz

send in my request to withdraw from Lazada e-wallet and close account. No response.

Lazada = LazaShxt

Do you close your account and do withdrawal succesful?

I had to cancel a few orders because of MCO seller tell me cant ship, suggest I cancel.

I didn't know about this nonsense now got some money stuck in the wallet Lazada tell me cannot take out. Its below RM50 so I don't mind so much, I'm still going to complain to KPDNHEP when I get the time to draft out a letter.

Only reason why I used the wallet was when I was placing the order it told me got RM10 incentive to use it if I buy using wallet... but now that RM10 that was credited has disappeared after I cancelled, the CSR told me "it expired"... didn't know money put in wallet also can expire lol.

Better beware lah when using this nonsense. Its very anti-consumer.