Hi, I am subscribed to DiGi home fiber and I recently bought a new TP-link Deco M4

I want to replace the existing Wifi router (ZTE ZXHN H198A) with the tp-link.

using default settings I was able to set up the wifi but I am not getting internet access.

I believe there is a communication issue between the Modem(ZTE ZXHN F600) and the tp-link using the default settings (dynamic IP and VLANs)

Can someone help me with this issue? Is there something that I need to change manually during the setup?

Thanks in advance

Hello. This is Digi center how can I not help u

got put the isp router password properly? U say it is home fiber so i believed it is same like unifi and maxis need router password from installer or isp.

existing router connect to your m4. setel.

Yes i guess it is so. I saw there is guide for TM routers. But i couldnt find anything for DG. I am a little noob in these so i am not sure whats the informations i need to fill.
https://www.blacktubi.com/review/tp-link-deco-m4-review/

haha yes currently I'm in this setup but it just annoys me to see 2 diffs SSID and I need to power the stock router as well. it's okay as a workaround for time being but not for long term use.

btw how is digi fiber? stable?

since its weekend, so I thought might as well reach out here in case someone has the solution before contacting them on Monday.

u hv to log-in. key in ur u/name & p/word on the fibre. go to the router setting.

This one, you choice Digi instead of TM.

https://www.blacktubi.com/guide/deco-m4-unifi-setup/
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Hmm, as Digi Fiber is too rare, if this can't be found, you should seek the old router (ZTE ZXHN H198A) vlan settings, and set it to your new router.

If it is empty in your old router, good news, no vlan, just disable the vlan.

This post has been edited by BenYeeHua: Apr 11 2020, 10:45 PM

Your IP address must be same as the Original Digi one.

So managed to set it up with help of DiGi support of course.
The process was similar to TM router replacement guide as below

https://www.blacktubi.com/review/tp-link-deco-m4-review/

But PPOE credentials are different (obviously). You will need to contact Digi for this information.
VLAN mode to 'custom' and ID is 1001. VLAN priority 0-7(up to you)

TP-Link Deco M4 is really good.

For those asking about DiGi Home Fibre reliability, surprisingly good. been using for 4 months now.
But got an issue of lost connection from the main box outside the house twice. When we ask them why they said someone disconnected it on purpose. Not sure how true is that but since its a new housing area there is a lot of cabling work going on and other vendors setting up their fibers.

Apart from that 100Mbps works like a charm.

Great digi using vlan 1001.

Thanks for the info. Its really help me to install asus router to my digi fibre 500mbps. Its work

Hi, noob here.

Anyone got step by step explanation how to setup Asus router for Digi internet? I am stuck at PPPoE username and password but digi says there is no PPPoE for digi... I am confused!

How u do pls guide?

Digi using their own fiber or riding on tm like maxis?

I think used TM cable also

using either TIME, TNB ALLO or TM unifi backbone depending on area

This post has been edited by sakuraboo: Feb 24 2021, 02:30 PM

what is the stock router for digi fiber?