Hi all, I need help.. hopefully I'm on the right forum.

So my brother was being approached by Pinggir Armada Sdn Bhd, I think it’s some 3rd party telco thing. He agreed to have 2 year contract with them (I know right wtf) because he thought maybe really can lower his bill and increase data. He's just a student...haih. So he paid some rm100 deposit and was being asked to send 3x Maxis bills as 'reference'.

Manatau his bill came - more expensive than what he used to pay to Maxis lol They just send him SMS to pay but never send itemized bill statement to refer to. Just a damn sms asking him to pay.. e.g. PAY RM150.00 to Pinggir PBB account. Whattttttt? So we whatsapp Pinggir Armada la.. walao, the staffs are not trained professionally. It is a headache la.. until now tiada bill. promise will send but never send. eh, i understand during this corona season, messages can be late and THAT'S OK but they kept giving non-helpful shit.

So I dug up their info hopefully I can help to settle on behalf of him but damn, it’s so dodgy. Pinggir Armada is a subsidiary of Avista. And Avista website is very weird.. They dun tell u what exactly they do but they put up nice generic words. Yadda yadda top telco service provider.

I dunno man, he kena pay penalty if he wants to terminate. damn soi for him =\

I want to know if anyone here has the same experience? Mind to share? I also dunno how to help clean up his mess.

Thx for reading

I don't know if this is the correct forum to ask this question, so I just try to post it here.

Recently contacted by this company Pinggir Armada Sdn Bhd (Prima One) and they request to see our company latest 6 months bills. They said they will get the average of those months and give us 40% discount off the bill (Outstation + International + Mobile only) if we are using their service.

Package is explained as below

Monthly Price Calculations as below:

N=National
I=International
M=Mobile Call

(N1+I1+M1)+(N2+I2+M2)+(N3+I3+M3)+(N4+I4+M4)+(N5+I5+M5)+(N6+I6+M6)=T

Then, T + 6% tax = A

A / 6 = B

And 40% Discount from B = C

C is a fixed fee to pay monthly regardless of usage.

Contract: 24 months
Trial Period: 3 days 72 hours to try and cancel. Said would have this clause in contract.
Monthly Billings:
1. To TM : Monthly Rental + Local Calls + ByPass Calls + Gov. Tax
2. To Prima One: Mobile Phone + Out Station National Calls + International = C (Fixed Price)
Conditions:
1. NO - depo, registration fee, access fee, service charge, installation cost, hidden cost, technical support

Downside:
1. They said that they have partnership with TM but TM does not recognize their package or their company name and currently is investigating about this matter.
2. If service down, need to contact them first to repair. Wait them settle before TM.

Is it worth a try? Is this somehow a trap?
We already have a saver plan with TM.
We use handphone to call handphone numbers.
Customers are normally locals and use handphones.
International calls are seasonal.
We use Skype to contact outstation which is free. (outstation normally our own branches, so family call rate if use)

Anyone tried and did you really save on the bill? Customer service good?