Hi all sifu, my internet access is gone since 10 March 2020. Maxis technician had come and settle my issue on 12 March 2020. But was fail that time and need to wait tm technician to come. And appointment had make on 23 March 2020. But due to MRO they cant come to assist and need to postpone. Can any sifu here help me out. No internet during this hard time....

See modem light got any status?

As mentioned by need tm technician come, it's means Fibre cable from outside pole problem, only tm technician can fix.

Now the tm router is on PON stable

if say need tm. then need tm lah.

How the light look like?

If ok it should be have internet...

MRO shouldn't affect telco service. Try nego harder.

I can understand your frustration though.

I only get the answer from maxis technician saying that tm changed the port

Use mobile phone data.

Ya. The only way for now. The 4G backup dongle provide by maxis is extremely slow

Or borrow neighbor network.
Temporary.