You are lucky, I've just deactivated my listing from Speedhome because I felt this "Alicia" who responded to me, behind the scene is many many employees who takes over or Handover the chat system to the next employees.

I have already explained that I'm from and is staying in Seremban, on numerous times, yet I was being asked to do a virtual viewing at their convenient time.

Then there is one day where I need to go to office, so I take this opportunity to go to my condo unit to make a video tour of my unit, and I submit the video to be attached to my listing.

Doing this improve abit.

But I finds it a hassle as I am still being asked to do a virtual viewing despite many times telling I am from Seremban, I can't suka2 at your convenience time come to unit to do it.

Ok fine, I told myself why not I handover my key to the runner so they can do it for me. But were responded to ask me to go to their HQ instead at their specified time to hand over the key.

Ok fine, maybe due to security or what so ever security issue, but, again, let me remind you, although MCO no longer in place, we are still in a pandemic situation.

Can you assure I won't get infected by COVID-19 at your office, or bad still infecting others at your office?

And then after reading all those positive writing in Speedhome website then I thought got Speedhome runner, and I also registered to be one of the early bird to use your service, but yet each time "Alicia" responded to me, I will get more confused each time I get the response.

Am I dealing with pure AI here?

So for now I end up delisting my listing first because I got confused, thought want to hand my keys to your runners, but after numerous chatting, I myself got confused, and thank you for making me feel insecure, it wakes me up. Security is more important.

I think for now I will keep my listing delisted until I fully understand from your website on what your services really are and what can be offered.

Thank you.