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 Ps4 Nat type failed

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TSAlphaOmega001
post Feb 16 2020, 12:46 PM, updated 6y ago

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Anyone experiencing this problem?

I'm using unifi 800mbps, my ps4 able to sign in to psn network but unable to play multilayer games. When I test Internet connect I get NAT type as failed but others were OK.

Obtain ip address: successful
Internet connection : successful
Psn sign in: successful
NAT type: failed
Connection speed(download) : 417.7mpbs
Comnection speed(upload) 76mbps

Tried calling unifi to reset port, reset my router and ps4 multiple times but still failed. Tried WiFi and LAN connection also same
TSAlphaOmega001
post Feb 16 2020, 01:56 PM

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So I am not alone. I did make a report with unifi and they said they received several similar conplain. In the other hands I have friends with other isp(time/maxis), they are able to connect just fine
TSAlphaOmega001
post Feb 16 2020, 03:33 PM

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QUOTE(wkn @ Feb 16 2020, 02:41 PM)
I am also having this NAT type FAILED issue on my PS4. I have been getting this error since yesterday. It was working normally on Friday.
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You are using unifi also?
TSAlphaOmega001
post Feb 16 2020, 08:27 PM

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QUOTE(benitok @ Feb 16 2020, 08:11 PM)
You play apex legends?

Let's play together sometimes. What's your id?
TSAlphaOmega001
post Feb 17 2020, 12:30 PM

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QUOTE(darude87 @ Feb 17 2020, 10:23 AM)
i am having the exact same problem. This morning saw someone posted a workaround in FB ps4 msia group, the steps are more or less as below

1. disable ipv6 on your router
2. use custom dns, such as openDNS, google DNS and etc

according to the OP, it may affect your dl speed, he mentioned he is on 500mbps plan and he only manage to get less than 10mbps after doing above steps, but at least he manage to get nat 2 until this issue resolve by TM

edit : OP posted an update, he tried using default settings on router aka using TM dns by default and it works as well.
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Can post link for the fb group?

 

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