Try setting it up with codes for Skyworth Leap S1

New ones have more features as its basically an android tv box but it will use your main internet connection and not the dedicated line from port4
probably will ask you to recontract to get a new box

Interesting as it seems to be a rebranded Skyworth Leap S1 which does support netflix...
minus the microsd card slot

I think the "G10" reference remotes is the same remote as the one that was provided
https://www.twelectronics.co.uk/g10-g20

the problem is it is a bit hard to find since there is a different remote that is also called g10 and that's what most of the search results will give you
however, searching for "mecool replacement remote" does give some of them

(mecool also rebrands skyworth, the unifi gen1 box is same as mecool km2 and skyworth leap s1)

https://shopee.com.my/Original-Remote-contr...686.10832069398

Here's one example listing, you can look for more

yes IR could work if you select Skyworth but no need for that even

Google Home app should work and even allow using your phone as a keyboard for it