Sep 27 2025, 08:56 PM
QUOTE(nChen @ Sep 23 2025, 01:07 PM)
So the agent called me earlier this morning before coming over, I told him if TM gonna charge me or extend my contract then I don’t want him to come, but I also told him about the problems on the call, and he said there is no other way except extend the contract or buy the new box from him because I’m already out of contract so he cancelled the report..
But it’s so stupid I’m still a paying customer for the unifiTV pack including Viu.. yea I’m out of contract.. but the box was working perfectly fine no hiccups no slowdown until Unifi decided to shove this 2.0 firmware update bullshit. I didn’t ask for the firmware update, so it’s not my fault they force the box to update itself and got corrupted in the process..
Anyway.. yes I did try using the needle, but I couldn’t find the reset button on the box it’s not there.. I also tried to use the needle on the AV port instead which works on some other tv box models.. but I can’t find any button inside it.. I tried longer pins the pins goes all the way in nothing inside.. I can’t find any tutorial on youtube for this particular box which is the Unifi TV Plus Hybrid Skyworth HP43A.
Same too my Unifi TV Box also been forced to upgrade Unifi 2.0 apps, and then can't upgrade and showed "System upgrade failed".But it’s so stupid I’m still a paying customer for the unifiTV pack including Viu.. yea I’m out of contract.. but the box was working perfectly fine no hiccups no slowdown until Unifi decided to shove this 2.0 firmware update bullshit. I didn’t ask for the firmware update, so it’s not my fault they force the box to update itself and got corrupted in the process..
Anyway.. yes I did try using the needle, but I couldn’t find the reset button on the box it’s not there.. I also tried to use the needle on the AV port instead which works on some other tv box models.. but I can’t find any button inside it.. I tried longer pins the pins goes all the way in nothing inside.. I can’t find any tutorial on youtube for this particular box which is the Unifi TV Plus Hybrid Skyworth HP43A.
The technical attend to my premises and try done factory reset and said your TV box got faulty. They said so called "memory corrupted". I feel like that is totally non-sense.. If my TV box memory failure or corrupted, then other streaming apps like iqiyi and netflix together cannot watch too..
However, I got showed them the streaming apps still can watch. Only your lousy Unifi TV 2.0 cannot watch. The denied the statement, and technical leave with conclude the statement. Said if want replacement, then request you RM53 technical fees with renew contract. Or else if don't want to renew contract, then need pay lump sum RM200+.
Idiot their max level and I requested to terminate TV pack, but they deny to do so, saying this is bundle must take.
Freaking frustrated already plus my old folks start make noisy with me. Cannot tolerance anymore raise up to mcmc for this incident.
Like yours case also similarly like mine, I suggested you better raised up to mcmc directly. Not need liase with unifi teams anymore, due to their idiot level of s*** 2.0 apps.
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