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 Umobile gx30 after 8pm very slow speed

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TSpg84
post Jan 13 2020, 11:51 AM, updated 6y ago

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Anyone hv the same prob? Can't even load fb, full4g signal
PJng
post Jan 13 2020, 01:27 PM

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Try 3G only
SUSAgsx
post Jan 13 2020, 01:42 PM

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Nothing happened for me, ur area congested
Khuan0813
post Jan 13 2020, 02:51 PM

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No such problem for me even after using more than 100GB on the current month.
nexona88
post Jan 13 2020, 03:04 PM

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try going another area & test back..

I suspected your area is too much users at same time...
there's info stating that each 4G tower can support 60 active users per time only... so maybe your area more than 60 users using at the time devil.gif
SUSlurkingaround
post Jan 13 2020, 05:08 PM

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QUOTE(pg84 @ Jan 13 2020, 11:51 AM)
Anyone hv the same prob? Can't even load fb, full4g signal
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Before Dec 2019, UMobile throttled the download speed to 0.5Mbps if the GX30/50 subscriber had exceeded 100GB of data for the month. Starting in Dec 2019, UMobile seemed to have relaxed the FUP = no throttling - likely because of market competition from TM Unifi Mobile true-data-unlimited RM59 promo that was launched in Nov 2019. Maybe since Jan 2019, UMobile only throttles those top 5% data-abusers who use more than 150GB per month. Did you.?

Another reason could be network congestion in densely populated areas from 8pm to 1am. If so, if you are connected to the Internet in the afternoon, keep your mobile device connected until night-time or sleep-time because network connection has a set capacity of 60 users per cell tower at any one time and is on a 1st-come-1st-serve basis.
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TSpg84
post Jan 13 2020, 06:14 PM

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QUOTE(lurkingaround @ Jan 13 2020, 05:08 PM)
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Before Dec 2019, UMobile throttled the download speed to 0.5Mbps if the GX30/50 subscriber had exceeded 100GB of data for the month. Starting in Dec 2019, UMobile seemed to have relaxed the FUP = no throttling - likely because of market competition from TM Unifi Mobile true-data-unlimited RM59 promo that was launched in Nov 2019. Maybe since Jan 2019, UMobile only throttles those top 5% data-abusers who use more than 150GB per month. Did you.?

Another reason could be network congestion in densely populated areas from 8pm to 1am. If so, if you are connected to the Internet in the afternoon, keep your mobile device connected until night-time or sleep-time because network connection has a set capacity of 60 users per cell tower at any one time and is on a 1st-come-1st-serve basis.
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The first day registered n use in day time it was fine ( not even use for 2 hrs) , then at night around 8pm it was like turtle 0.8mbps, next day early morning fine again
zher4883
post Jan 13 2020, 06:30 PM

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QUOTE(pg84 @ Jan 13 2020, 06:14 PM)
The first day registered n use in day time it was fine ( not even use for 2 hrs) , then at night around 8pm it was like turtle 0.8mbps, next day early morning fine again
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Sounds like congestion
nexona88
post Jan 13 2020, 06:36 PM

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QUOTE(pg84 @ Jan 13 2020, 06:14 PM)
The first day registered n use in day time it was fine ( not even use for 2 hrs) , then at night around 8pm it was like turtle 0.8mbps, next day early morning fine again
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seems like congestion issues..

like I said...

go another location at night time & test...

then u can confirm it's tower issues or UM overall issues tongue.gif
SUSMNet
post Jan 24 2020, 11:10 PM

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yes they capped the speed even though u did not exceed 10GB usage.
Khuan0813
post Jan 25 2020, 09:49 AM

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QUOTE(MNet @ Jan 24 2020, 11:10 PM)
yes they capped the speed even though u did not exceed 10GB usage.
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Are you sure?
nexona88
post Jan 25 2020, 10:22 AM

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QUOTE(MNet @ Jan 24 2020, 11:10 PM)
yes they capped the speed even though u did not exceed 10GB usage.
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Many people abusing the network...
Thus cap the speed? So not to overload the whole system 😒🤔
westlife
post Jan 25 2020, 11:04 AM

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QUOTE(pg84 @ Jan 13 2020, 11:51 AM)
Anyone hv the same prob? Can't even load fb, full4g signal
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Super normal. Becos u are using u mobile. 🤪
nexona88
post Jan 25 2020, 11:26 AM

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QUOTE(westlife @ Jan 25 2020, 11:04 AM)
Super normal. Becos u are using u mobile. 🤪
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U don't say..
Later someone says your phone is cheapo one..
Thus quality also lower...
westlife
post Jan 25 2020, 11:29 AM

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QUOTE(nexona88 @ Jan 25 2020, 11:26 AM)
U don't say..
Later someone says your phone is cheapo one..
Thus quality also lower...
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haha. It is fine. Becos I am out of the game now. haha.
nexona88
post Jan 25 2020, 12:39 PM

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QUOTE(westlife @ Jan 25 2020, 11:29 AM)
haha. It is fine. Becos I am out of the game now. haha.
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good decision..

if they give good services.. why we needed to complain..
we would be happy to use & even might promo to others too...
(for those who think why I'm so anti / angry with UM). No Hidden Agenda dry.gif

westlife
post Jan 25 2020, 01:38 PM

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QUOTE(nexona88 @ Jan 25 2020, 12:39 PM)
good decision..

if they give good services.. why we needed to complain..
we would be happy to use & even might promo to others too...
(for those who think why I'm so anti / angry with UM). No Hidden Agenda  dry.gif
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Yeah. u are absolutely right.

No one will be so free to complain about something that is good. It must be really bad then people will make noise.
JLA
post Jan 25 2020, 03:46 PM

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unlimited giler plan from giler telco.
nexona88
post Jan 25 2020, 06:24 PM

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QUOTE(westlife @ Jan 25 2020, 01:38 PM)
Yeah. u are absolutely right.

No one will be so free to complain about something that is good. It must be really bad then people will make noise.
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so much complain..
yet not major improvement in quality..
best part. blame on our device instead...

u try to report to MCMC Aduan... they keep "closing" your complain file by stating "resolved" but in actual it's Not.
so we needed to keep re-open the Report File again & again....
westlife
post Jan 25 2020, 06:58 PM

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QUOTE(nexona88 @ Jan 25 2020, 06:24 PM)
so much complain..
yet not major improvement in quality..
best part. blame on our device instead...

u try to report to MCMC Aduan... they keep "closing" your complain file by stating "resolved" but in actual it's Not.
so we needed to keep re-open the Report File again & again....
*
I see. For me I won’t bother. Just move on to other better telco. No point wasting time on something hopeless. Hahaha.

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