such a stupid way.......so disappoint in maxis here u go my RM90 over balance and i call up since u guy said only way to get back the number is change to postpaid

POSTPAID?! nah!! no thank man take it my RM90 from now on no more MAXIS!!

u can change to prepaid later then port out.

im using prepaid all the while but forget to reload then cut off my line......

Sometimes u hv to do some reflections on yourself too. Who is the one who did not topup according to the expiration and termination date? They hv their SOP, u can’t just blame others for ur own fault u know.

so??

Even u change postpaid also u wont get back credit balance lel
Not only maxshit but all telco is the same.

try ask Gobind they can force telco to pay back to consumer.

This post has been edited by WaCKy-Angel: Jan 7 2020, 12:40 PM

Thats why no more maxis......

I dun see what fault at maxis to be fair.

mind asking..

No More Maxis? then which Telco u wanna use??
just curious

using LAND LINE haha.......

one of the few in Malaysia who still uses Land Line to communicate

Even my internet also land line ma faiba optik

Wow ! Still using Land Line....

oh forgotten..

Home Fiber...

which even Maxis also have

Maxis fiber also need TM BTU to run

Telco should not be forfeiting people's money just for the sake of maintaining network operation costs as an excuse!

Why is there unclaimed money in banking but not in Telco? It is about how strong and how clearly defined regulations.

Monies in prepay account should be treated as asset instead of liability. Network operators are basically took that money for other investment whilst providing service at the same time

This is part of the MCMC rule quite some time ago, means all telco would be the same

https://forum.lowyat.net/topic/4430578/all

This post has been edited by yongtjunkit: Jan 13 2020, 07:30 PM

That’s their business model what. nothing wrong. You cannot telcos to perform charity services. They need ongoing to sustain their business too.

If u are using their services, it means that you must be accepting their tnc also.

There are many telcos providing service such as unifi mobile, one xox that provide longer validity which consumers can just switch to them instead if they are happy with the current one.

It's not new lol. It's been like this long ago. But forfeiting credit is srsly something unfair. Cuz that's the money which the customer has not been used.

Maybe can try yoodo, RM3 a month to keep the number like me. Can make auto debit too just in case if you scare that you'll forgot to top up every month. I used this to "park" one of my number.