Red vertical lines on monitor, XB270HU
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 Dec 24 2019, 10:47 PM, updated 6y ago
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#1
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Junior Member
196 posts Joined: Jan 2010 From: Kuala Lumpur  
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Guys... anyone experienced this before? Is the monitor a lost cause already or is there still hope for it? The red lines will only appear on the black background. Spanning the left side of the monitor. Sometimes when I pinch the bottom left of the bazel it will flicker a bit and the red vertical lines will disappear. Sometimes it will be hell and the whole screen will artifact and the red lines will turn blue or green.  This post has been edited by antaras: Dec 24 2019, 10:48 PM |
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Dec 24 2019, 11:11 PM
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#2
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Junior Member
196 posts Joined: Jan 2010 From: Kuala Lumpur
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QUOTE(sHawTY @ Dec 24 2019, 10:50 PM) Acer monitor comes with 3 year warranty. If your monitor is less than 3 years, send it to Acer service center to get it repaired It's XB270HU. Also passed the 3 years warranty. Will need to find a different DP cable to check.No, receipt is not required, they can check the warranty immediately through the serial number https://www.acer.com/ac/en/MY/content/highp...enters-location But before you decide to RMA it, have you tried using a different DisplayPort cable? I believe the model is XB270HU correct? Sadly this monitor only comes with a single DisplayPort port, so no choice but to buy another DisplayPort cable if you don't have any spares  |
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Dec 25 2019, 02:43 AM
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#3
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Junior Member
196 posts Joined: Jan 2010 From: Kuala Lumpur
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Thanks for the input guys. I'll try with the new DP cable first. If that's still no good, then I'll just try and use it until it totally give up on me. Or maybe I'll give Highpoint a try. Not sure I'm adventurous enough to DIY. hahaha...
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Dec 26 2019, 01:28 PM
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#4
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Junior Member
196 posts Joined: Jan 2010 From: Kuala Lumpur
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QUOTE(sHawTY @ Dec 24 2019, 11:33 PM) If possible, use a new cable Alrighty... bought a new DP cable and for a moment, I thought it's really the cable's fault. The screen was all good and nice. Then this happened.Ouch. If the new DP cable doesn't fix the issue, then you're out of luck, just have to buy a new monitor But... Maybe just try bringing the monitor the Highpoint service center & see how much it cost for them to repair it because I'm sure it's just an internal connection issue or leaking capacitor If it's less than RM300, might as well go ahead with the repair 
After that, the screen will just turn off unless I hold the bezel on the bottom left.  I'll give Highpoint a try next. Hopefully it's a simple fix and not too costly. Anyway, thanks again.  |
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Dec 27 2019, 07:31 PM
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#5
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Junior Member
196 posts Joined: Jan 2010 From: Kuala Lumpur
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Okay. went to Highpoint. Was advised to give up on the monitor. Panel failure and the cost of repair will be around 80% of the monitor. -__-
Got myself an LG 27GL850. Now no longer bound by Nvidia. |
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