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 Bonuslink Fraud?, Card with me, all the points redeemed

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reeve-826
post Jan 14 2025, 07:40 AM

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334 posts

Joined: Oct 2009
QUOTE(cklimm @ Dec 17 2019, 08:49 PM)
Okay, long story short, my Bonuslink card with 4.7k points lies in my wallet all these time, and just now I received an email from Bonuslink:
Thank you for redeeming via BonusLink On-The-Spot at Shell Malaysia (THEEN FATT SDN BHD 2) - 2527.

Your redemption reference number is 13790866. Please use this reference for future enquiries.

This transaction has been successfully posted for the following gift(s):

Date                        Gift Code      Qty    Gift Description
------------------------------------------------------------------------------------------------------

17-Dec-2019, 08:26 PM      042-036-177    1      Shell RM7 Voucher

17-Dec-2019, 08:26 PM      042-036-164    4      Shell RM10 Voucher
Note: I have never been to Puchong for almost a decade.
Who should I complaint to should they refuse to give my hard earned points back?
KPDNKK? SKMM? BNM?
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They doing it outside working hours. Do you able to get any answer or dispute the redemption ?
reeve-826
post Jan 14 2025, 11:19 AM

Casual
***
Junior Member
334 posts

Joined: Oct 2009
QUOTE(cklimm @ Jan 14 2025, 10:52 AM)
ah, I ended up with a new bonuslink card number, with points reinstated
*
Me too open case for investigate since it take 3-4 weeks sad.gif

Are they coming back with reason how the point stolen ?

 

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