Okay, long story short, my Bonuslink card with 4.7k points lies in my wallet all these time, and just now I received an email from Bonuslink:


Thank you for redeeming via BonusLink On-The-Spot at Shell Malaysia (THEEN FATT SDN BHD 2) - 2527.

Your redemption reference number is 13790866. Please use this reference for future enquiries.

This transaction has been successfully posted for the following gift(s):

Date Gift Code Qty Gift Description
------------------------------------------------------------------------------------------------------

17-Dec-2019, 08:26 PM 042-036-177 1 Shell RM7 Voucher

17-Dec-2019, 08:26 PM 042-036-164 4 Shell RM10 Voucher


Note: I have never been to Puchong for almost a decade.
Who should I complaint to should they refuse to give my hard earned points back?
KPDNKK? SKMM? BNM?

Its never loss, been in my wallet for almost a decade

Done so, and they dont work after 7pm


The scary thing is, even my card is with me, all the points can go missing. Now imagine if its a debit card

ah, I ended up with a new bonuslink card number, with points reinstated

passby shell then swipe loh, parkson rarely go