QUOTE(cytyler @ Dec 5 2019, 03:17 PM)
11/11 i bought something from shopee , then waited for a week for seller to ship out , then after a week the shipping status said the parcel is delivered to somewhere in penang but i'm actually in KL ....
shopee ask me to request for refund before 25/11 or else my money will be given to seller, then I request for refund, but seller reject stating already ship my order.
After that , waiting shopee to solve dispute , until today my refund kena rejected without reason.
Then i contact their CS , they say they extend my Shopee Guarantee and ask me to re-request for refund next week. Then i say from the shipping information clearly the seller is either shipping to the wrong address/ or just simply give a track no. And I couldnt get refund even I didnt receive my parcel ? And their CS keep ask me to request for refund again next week , but if seller reject to refund , i couldnt get refund ...
I'm really headache about this thing...even the order is not much money but I not happy kena scam or something like that....paid but didnt receive, and lagi cant get refund

Which is why Lazada still has the best refund policy. Return straight only, no need to tok cok with seller.shopee ask me to request for refund before 25/11 or else my money will be given to seller, then I request for refund, but seller reject stating already ship my order.
After that , waiting shopee to solve dispute , until today my refund kena rejected without reason.
Then i contact their CS , they say they extend my Shopee Guarantee and ask me to re-request for refund next week. Then i say from the shipping information clearly the seller is either shipping to the wrong address/ or just simply give a track no. And I couldnt get refund even I didnt receive my parcel ? And their CS keep ask me to request for refund again next week , but if seller reject to refund , i couldnt get refund ...
I'm really headache about this thing...even the order is not much money but I not happy kena scam or something like that....paid but didnt receive, and lagi cant get refund
I suggest you raise a case with what aduan portal.
Someone please post a link.
Btw, please post sellers name so we can go there spam kaw him.
This post has been edited by 8bitguy: Dec 5 2019, 03:24 PM
Dec 5 2019, 03:23 PM

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