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> My grab got suspended

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TSMoneyChaser
post Dec 2 2019, 02:15 PM, updated 2w ago

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Hi , My Grab got suspended for unknown reasons... now I cant book rides , food etc etc … how to reactivate back... I am a platinum user , who has been using grab from My teksi days... is there a call center to check ????

This post has been edited by MoneyChaser: Dec 2 2019, 02:16 PM
WaCKy-Angel
post Dec 2 2019, 02:18 PM

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QUOTE(MoneyChaser @ Dec 2 2019, 02:15 PM)
Hi , My Grab got suspended for unknown reasons... now I cant book rides , food etc etc … how to reactivate back... I am a platinum user
*
Why u asking here? Just goto Grab website submit ticket.

But i believe your account is suspended due to dupe. They probably will not un-suspend just like what they did to me.

Nonetheless they can only advise u to create a new account, by using a different phone and different number.
Cant use back same phone or might get suspended again.
TSMoneyChaser
post Dec 2 2019, 03:39 PM

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thanks submitted ticket , what is suspended due to dupe mean

Jiao2 Itchy
post Dec 3 2019, 07:29 PM

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QUOTE(MoneyChaser @ Dec 2 2019, 03:39 PM)
thanks submitted ticket , what is suspended due to dupe mean
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so any updates? how come you kena suspended?
Jiao2 Itchy
post Dec 9 2019, 03:02 PM

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So did they ban you fairly or unfairly..

Got send you to re-education camp at china?

Owaii i mean re-education class at gdc..
Jiao2 Itchy
post Dec 15 2019, 01:04 PM

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no update from TS so im gonna assume TS did indeed do something wrong to warrant getting banned..


vanillapire
post Dec 15 2019, 01:08 PM

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Must be keep cancelling booking .. call them up to get the problem sorted
GOPI56
post Dec 15 2019, 01:11 PM

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QUOTE(MoneyChaser @ Dec 2 2019, 03:15 PM)
Hi , My Grab got suspended for unknown reasons... now I cant book rides , food etc etc … how to reactivate back... I am a platinum user , who has been using grab from My teksi days... is there a call center to check ????
*
Maybe you kept on canceling rides, spamming the system so the system automatically reject users like you.👍
TSMoneyChaser
post Dec 17 2019, 02:24 PM

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whats offline booking ... anyway service restored..

reetings from Grab.

Thank you for writing to us.

Please be informed that your account was temporarily suspended as we have received multiple feedback from our driver-partners that you have requested for offline bookings.

Do take note that we take offline booking requests seriously and you may not be able to book a ride on our platform if this continues.

However, your account has been reactivated. Kindly restart your device before making bookings as per normal.

We hope this clarifies.

Thank you for choosing Grab and we look forward to being of service again soon.
yhtan
post Dec 17 2019, 02:55 PM

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QUOTE(MoneyChaser @ Dec 17 2019, 02:24 PM)
whats offline booking ... anyway service restored..

reetings from Grab.

Thank you for writing to us.

Please be informed that your account was temporarily suspended as we have received multiple feedback from our driver-partners that you have requested for offline bookings.

Do take note that we take offline booking requests seriously and you may not be able to book a ride on our platform if this continues.

However, your account has been reactivated. Kindly restart your device before making bookings as per normal.

We hope this clarifies.

Thank you for choosing Grab and we look forward to being of service again soon.
*
Meaning u not using the apps and request driver to accept your private job request lah doh.gif
destiny6
post Dec 17 2019, 03:44 PM

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QUOTE(yhtan @ Dec 17 2019, 02:55 PM)
Meaning u not using the apps and request driver to accept your private job request lah doh.gif
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As in after completing a trip request go another place or multi stop in between go 7-11 without change in app?
yhtan
post Dec 17 2019, 03:48 PM

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QUOTE(destiny6 @ Dec 17 2019, 03:44 PM)
As in after completing a trip request go another place or multi stop in between go 7-11 without change in app?
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No, for example.

"Very hard to get grab nowadays, i offer u RMXX to fetch me every morning" (Driver sure reject if stay different area)
"Later can u fetch me back to XXXXX" - This after dropping customer
"I mau go KLIA on next monday, can u fetch me ah?"

This post has been edited by yhtan: Dec 17 2019, 03:49 PM
destiny6
post Dec 17 2019, 03:54 PM

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QUOTE(yhtan @ Dec 17 2019, 03:48 PM)
No, for example.

"Very hard to get grab nowadays, i offer u RMXX to fetch me every morning" (Driver sure reject if stay different area)
"Later can u fetch me back to XXXXX" - This after dropping customer
"I mau go KLIA on next monday, can u fetch me ah?"
*
I thought usually drivers will like it if both parties agreed on this especially cute female passenger brows.gif

This post has been edited by destiny6: Dec 18 2019, 01:04 PM
TSMoneyChaser
post Dec 18 2019, 12:56 PM

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QUOTE(destiny6 @ Dec 17 2019, 03:44 PM)
As in after completing a trip request go another place or multi stop in between go 7-11 without change in app?
*
Yea i guess its multi stop and change location.... too bad my friends are fickle minded .... but nowadays grab driver also leceh complaining too much...
TSMoneyChaser
post Dec 18 2019, 12:56 PM

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QUOTE(destiny6 @ Dec 17 2019, 03:44 PM)
As in after completing a trip request go another place or multi stop in between go 7-11 without change in app?
*
Yea i guess its multi stop and change location.... too bad my friends are fickle minded .... but nowadays grab driver also leceh complaining too much...
yhtan
post Dec 18 2019, 02:29 PM

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QUOTE(MoneyChaser @ Dec 18 2019, 12:56 PM)
Yea i guess its multi stop and change location.... too bad my friends are fickle minded .... but nowadays grab driver also leceh complaining too much...
*
Oh your friend who request to stop at 7-11 lah, petrol station those kind of customer eh thumbup.gif thumbup.gif rclxms.gif rclxms.gif

For driver time is money, we fetch u from A to B according to apps only, u mau pusing pusing please order taxi who running meter ok.
Jiao2 Itchy
post Dec 18 2019, 07:41 PM

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QUOTE(MoneyChaser @ Dec 18 2019, 12:56 PM)
Yea i guess its multi stop and change location.... too bad my friends are fickle minded .... but nowadays grab driver also leceh complaining too much...
*
sendiri one fucked up customer, but blame the driver.

no wonder kena reported so many time and get banned at last.

good good.


This post has been edited by Jiao2 Itchy: Dec 18 2019, 07:42 PM
destiny6
post Dec 18 2019, 07:59 PM

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QUOTE(yhtan @ Dec 18 2019, 02:29 PM)
Oh your friend who request to stop at 7-11 lah, petrol station those kind of customer eh thumbup.gif  thumbup.gif  rclxms.gif  rclxms.gif

For driver time is money, we fetch u from A to B according to apps only, u mau pusing pusing please order taxi who running meter ok.
*
From driver app cannot change drop off on middle of the trip?

QUOTE(Jiao2 Itchy @ Dec 18 2019, 07:41 PM)
sendiri one fucked up customer, but blame the driver.

no wonder kena reported so many time and get banned at last.

good good.
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Unbanned already lo very easy email in enquire je, think like drivers need go attend class meh whistling.gif

skylinelover
post Dec 24 2019, 12:14 PM

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QUOTE(destiny6 @ Dec 18 2019, 07:59 PM)
From driver app cannot change drop off on middle of the trip?
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Nope

Rider app can change haha

laugh.gif
Invince_Z
post Dec 24 2019, 12:20 PM

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if want do multi stop, at least, give some tip la. grab fare already ciput, want go here go there macam private driver.

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