My experience with Maxis has been terrible, just avoid at all costs.

Speed has been consistently bad, dc, latency issues, and worst thing is their customer service.
Twice their technician FFK, made appointment and no show, took leave to attend to them and they didn't show up, called Maxis, promised to call back and did not.
When they show up they claimed "Satellite issue" on a fiber network.

TM had no such issue for me. Technicians actually spent time testing the line, installed a booster, and fixed the issue.
Furthermore, in terms of 4G, Celcom was more reliable.


i'm using a 100Mbps package





This post has been edited by leezhunjin: Dec 25 2019, 08:02 PM

I'm using FTTH.

Appointment today at 2pm, 11.30am Maxis called to tell me they've cancelled my appointment due to "No technician available", and i've already taken leave to attend to the tech and can't cancel