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 MAXIS Fibre Still SUCK ?, maxis 30mbps is it reliable or not

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TSsemy_otai
post Nov 26 2019, 11:30 AM, updated 6y ago

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Wondering if their service still stuck even 2020 is around the corner ? Im planning to terminate my superpack astro and go with maxis 30Mbps + Astro Family & Mustika RM140/month. Is it a go or no ?? just to share my home is FTTH capable. Share your experience of the internet service and reliability. Already now how soso their technical support is.
hunt3r87
post Nov 26 2019, 11:37 AM

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yes still suck. baru je terminate sebab pindah rumah. nasib baik tak kene penalty.
jackal75
post Nov 26 2019, 11:40 AM

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yes, at least dc one time per day
TSsemy_otai
post Nov 26 2019, 11:51 AM

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QUOTE(hunt3r87 @ Nov 26 2019, 11:37 AM)
yes still suck. baru je terminate sebab pindah rumah. nasib baik tak kene penalty.
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adui...suck at maxis side or tm side ?
TSsemy_otai
post Nov 26 2019, 11:54 AM

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QUOTE(jackal75 @ Nov 26 2019, 11:40 AM)
yes, at least dc one time per day
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DC once a day, how do you settle that ? restart the modem/router or can't do anything just wait and see. im asking bcoz if just restart the modem/router solve the dc problem, then it might be the router issue.
hunt3r87
post Nov 26 2019, 12:00 PM

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boss my place diorang tumpang line tm. so i dont know sabotaj or not but the latency agak tinggi jugak then suddenly no line or internet putus. ping packet lost around 8pm till 10pm then okay balik. agak frustrating jugak. potong stim u know? hahahaha so i terminate when pindah rumah. if not need to pay 500rm wowwww.
arelan090807
post Nov 26 2019, 12:02 PM

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ok j guna..dah masuk 5 tahun..no isu..
TSsemy_otai
post Nov 26 2019, 12:32 PM

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QUOTE(hunt3r87 @ Nov 26 2019, 12:00 PM)
boss my place diorang tumpang line tm. so i dont know sabotaj or not but the latency agak tinggi jugak then suddenly no line or internet putus. ping packet lost around 8pm till 10pm then okay balik. agak frustrating jugak. potong stim u know? hahahaha so i terminate when pindah rumah. if not need to pay 500rm wowwww.
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Your house landed or condo/apartment ? FTTH or FTTB.
TSsemy_otai
post Nov 26 2019, 12:32 PM

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QUOTE(arelan090807 @ Nov 26 2019, 12:02 PM)
ok j guna..dah masuk 5 tahun..no isu..
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heavy user ?
arelan090807
post Nov 26 2019, 01:34 PM

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QUOTE(semy_otai @ Nov 26 2019, 12:32 PM)
heavy user ?
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streaming a lot..dulu main game, ok jugak..
Desmune97
post Nov 26 2019, 01:36 PM

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been using since the day it launches... everything ok r, modem still working fine as always, renewed the contract somemore
TSsemy_otai
post Nov 26 2019, 01:57 PM

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QUOTE(arelan090807 @ Nov 26 2019, 01:34 PM)
streaming a lot..dulu main game, ok jugak..
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nice. at lease there are some good experience among non..thanks bro
TSsemy_otai
post Nov 26 2019, 01:58 PM

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QUOTE(Desmune97 @ Nov 26 2019, 01:36 PM)
been using since the day it launches... everything ok r, modem still working fine as always, renewed the contract somemore
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renewed ? upgrade package ?
jackal75
post Nov 26 2019, 02:00 PM

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QUOTE(semy_otai @ Nov 26 2019, 11:54 AM)
DC once a day, how do you settle that ? restart the modem/router or can't do anything just wait and see. im asking bcoz if just restart the modem/router solve the dc problem, then it might be the router issue.
*
for sure not router issue. already change few routers still same. noticed that every time it down, is during peak time around 7-9pm.
of course after restart will resolved the issue. complain many time to Maxis, they will suggest to restart to solve the problem as usual.
so just waiting for the contract to end.

hunt3r87
post Nov 26 2019, 02:01 PM

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FTTB. if using unifi okay jeeee. some more can gibe 50mbps when subsribe maxishit suddenly downgrade to 30mbps. its my fault actually. but better unifi if can. easy support.
jackal75
post Nov 26 2019, 02:08 PM

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QUOTE(hunt3r87 @ Nov 26 2019, 12:00 PM)
boss my place diorang tumpang line tm. so i dont know sabotaj or not but the latency agak tinggi jugak then suddenly no line or internet putus. ping packet lost around 8pm till 10pm then okay balik. agak frustrating jugak. potong stim u know? hahahaha so i terminate when pindah rumah. if not need to pay 500rm wowwww.
*
i also agree with the sabotaj thinking. any Maxis fibre in collaboration with TM line, is better to consider taking TM instead of Maxis.
TSsemy_otai
post Nov 26 2019, 02:12 PM

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QUOTE(jackal75 @ Nov 26 2019, 02:00 PM)
for sure not router issue. already change few routers still same. noticed that every time it down, is during peak time around 7-9pm.
of course after restart will resolved the issue. complain many time to Maxis, they will suggest to restart to solve the problem as usual.
so just waiting for the contract to end.
*
Ok.thanks. Your maxis is FTTH or FTTB. im collecting data to look if FTTH is the same as FTTB. Cause FTTB mostly shared the infra to all ISP available in the building. The backbone owner definitely throttle down the backbone passenger while maintaining or throttle up its own customer (unifi).
TSsemy_otai
post Nov 26 2019, 02:16 PM

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Now celcom home fibre also available for HSBB area. Definitely tumpang TM HSBB. the bottleneck will chock every penumpang..
arelan090807
post Nov 26 2019, 02:17 PM

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QUOTE(semy_otai @ Nov 26 2019, 01:57 PM)
nice. at lease there are some good experience among non..thanks bro
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no prob..u may subscribe unifi also..peace of mind..plus, the price also not much diff..unifi got unifi tv also..
TSsemy_otai
post Nov 26 2019, 02:28 PM

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QUOTE(arelan090807 @ Nov 26 2019, 02:17 PM)
no prob..u may subscribe unifi also..peace of mind..plus, the price also not much diff..unifi got unifi tv also..
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reason want to stick with astro+broadband because i still want to watch majalah 3 on monday night and watch berita jam10 tv1 everynight.hahah.

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