What's the purpose?

When most helplines for banks, telcos and companies force you to call their 1 300 numbers?

Do you know that your unlimited call plan do not cover 1-300 and 1-800 and you'll be charged on per min basis?

From my observation:
1-300 = not toll-free = charges per minute rate
1-800 = "majority" are toll-free
Other special numbers/hotline = charges per minute rate

I never call their 1-300 numbers. Instead, call their "overseas" number. Eg below:


However, if alternative number is not available, and no other choice but to call thru 1-300, then only use pay per minute rate but will ask the other party to return call if possible. If return call not possible, settle via Live Chat or email correspondence (depends on which service providers we are dealing with...)

Tried doing so instead of their 1300 option, always tried to find alternative local number 03-xxxx but it just won't go through. They only allow overseas call through only.

Not for Maybank. The overseas does go thru. Dunno about other Banks...The same goes for other service providers that have 03-xxxx options... Maybe Telco related...? I dunno...

I'm under UMobile GX50 postpaid plan...all alternative land line numbers are truly unlimited...


This post has been edited by azhar75: Nov 18 2019, 04:30 PM

try to get the 03 numbers. most of them ada

This post has been edited by Chrono-Trigger: Nov 18 2019, 08:32 PM

That doesn't mean unlimited call is useless. Find the 03 number, it can be use to call anyone without you worrying about bill charges.

Unlimited call is good. Can gayut until next day.


For 1300...I avoid and call 03 number

most 1300 or 1800 have a 03 alternative. look carefully

So old school

Nowadays everything WA only...

And for the complaints...

Try look harder...
There 03 number available...

find overseas call number for banks la... they connect to the same place

Specifically try Maybank's. Their +603-7844 3696 (Overseas) number is only for overseas call. If you're calling locally to that local 03 number, your call will drop immediately.

So they force you to dial the 1-300 number instead,

Cannot go through, your call will immediately be dropped.

Just tried..
The number connected just fine

Hmm..
Don't faced the issues previously...

Related to telco perhaps...

what telco you're using. I'm ok with it.

Celcom

That was Celcom. So they opened it up already is it?

Just check now again.Really it's connectable already now using local number to call overseas Maybank contact line.

This post has been edited by Candy12: Nov 22 2019, 03:11 PM

I never use the 1300 number when calling Maybank before this...
Used Maxis and XOX (Under Celcom?) for few years and no problem calling that number

Its call fake marketing. They know not many ppl use to call while they rather use app to call so give u unlimited. When u use over they use far use policy on you.