seem like all the promo discount price are different
Unifi Official TM UniFi High Speed Broadband Thread V38, READ 1ST PAGE FOR TURBO SPEED INFO!
Unifi Official TM UniFi High Speed Broadband Thread V38, READ 1ST PAGE FOR TURBO SPEED INFO!
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May 17 2020, 07:50 PM
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#21
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seem like all the promo discount price are different
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May 17 2020, 10:03 PM
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#22
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QUOTE(soonwai @ May 17 2020, 09:03 PM) silrave What's your discount like before RYE 2017? Mine was perpetual RM70. UniFi 50. It has stayed, touch wood, perpetual since. szemeng76 may be u show us ur bill and promotion stuff![]() Everyone PM szemeng76. His was 800Mbps RM149. Maybe he won't mind sharing his old bill since he's no longer on UniFi. tomorrow I will go unifi 1 more time but if they give me the reason same is need pay rm 309 just for 800mbps then bye bye unifi |
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May 17 2020, 10:05 PM
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#23
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QUOTE(soonwai @ May 17 2020, 09:03 PM) silrave What's your discount like before RYE 2017? Mine was perpetual RM70. UniFi 50. It has stayed, touch wood, perpetual since. I got share it at post #3970 ![]() Everyone PM szemeng76. His was 800Mbps RM149. Maybe he won't mind sharing his old bill since he's no longer on UniFi. ![]() |
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May 17 2020, 11:04 PM
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#24
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May 18 2020, 12:23 PM
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#25
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QUOTE(soonwai @ May 17 2020, 11:36 PM) That's exactly the same as me. ok I will go check for it Advance30(179) --> Advance50 (179) --> Pro100 (189) --> Pro100 (159) --> Turbo800 (159) Do you remember if your discount was perpetual before the RM10 RYE 2017 ? Here is where we started discussing about RYE2017 and whether it's 2yrs only or perpetual. I think some got perpetual and some got promo 24mths. https://forum.lowyat.net/index.php?showtopi...entry87059012 I cant really remember the perpetual discount how much cause I see they reply me is promo 24 months now I check my dashboard it just show rm 80 perpetual discount QUOTE(AVFAN @ May 18 2020, 10:05 AM) your unifi pro 800 story is quite common, been brought up here at least 3 times before. ya later going to TM Point and check from what u described, they have removed a big part of yr discount. discount left 80 only... yr discount should be 200 or 210 or 230. so u now pay 329-80+60=309. posted before.... i had same crap from them last dec. had to send email x3, call x2, chat x3. they rebated me everything after 2 months. do not just drop it... go fight for it. these guys will not do anything unless u complain hard. and there is no chance u can remove the unifitv rm60. I complain mcmc but they reply damn xxxstraight and said don't care like that QUOTE(fruitie @ May 18 2020, 10:47 AM) jealous |
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May 18 2020, 03:28 PM
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#26
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just went to taman desa TM Point
the staff friendly and I explain to him he understand my situation is way more better than the TM email replied he help me create 1 more case and check with billing manager and he said this is not my issue by right my bill no increase |
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May 19 2020, 01:19 AM
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#27
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QUOTE(AVFAN @ May 18 2020, 06:24 PM) that is good news. ya follow up closely, push n push. i do not know the details but i suspect ALL subscribers who got 800 turbo in late 2017 should have "perpetual" discount by their own promotion principle. but somehow the records were not made properly, not in order... probably messed up by the sales staff. then, the billing staff were told to give themselves benefit of doubt - "charge them if u think chargeable". my own case, i never had proof it was perpetual but i remember i asked during a recorded telecon, reply was "yes, will remain after 24 months". all biz now hungry for cash... do put up a good fight against the wolves. if not, b sure u will get eaten alive. when i tell him my issue important is he tell me this not your problem is billing department cause they see u are 800mbps then they charge u 800mbps price i like WTF means i am not the first one. But he explain in detail and help me. hope he really can help me readjust the bill |
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May 24 2020, 08:08 PM
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#28
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guys wan to check with u guys
that day i complain about bill adjustment i receive SMS they said case solve when i try to TM Live Chat with them. they said they cant check my billing, need to wait bill come only know the bill adjustment is it really like that ? |
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May 24 2020, 10:18 PM
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#29
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