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Unifi Official TM UniFi High Speed Broadband Thread V38, READ 1ST PAGE FOR TURBO SPEED INFO!

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haturaya
post Apr 13 2020, 03:08 PM

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QUOTE(zzpp_low @ Apr 13 2020, 03:03 PM)
Just had a weird automated call saying that our connection is about to get terminated "in two hours" because we breached the term or something and asking us to press so many button.  Anyone ever had this?
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Scam...
haturaya
post Jul 8 2020, 06:08 PM

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QUOTE(GamersFamilia @ Jul 8 2020, 03:29 PM)
anybody can recommend me the best router for unifi 300mbps ? wide range for signals due to big house
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Go for mesh WiFi. Plenty to choose from. Depends on your budget.
haturaya
post Sep 8 2020, 10:02 PM

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QUOTE(blacktubi @ Sep 8 2020, 08:04 PM)
Can't go wrong with Deco M4 2 pack, quite surprised that TP-Link is giving it frequent firmware updates. Nothing is better at sub RM400 price point.

D-Link/Tenda mesh have just too many issues and not worth mentioning them.
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Agreed. I use Deco M4 for quite some time. Solid no frill perfomer (for it's rice point of course). Near zero issue. Handling 2 CCTV, 4 IoTs, and 10-15 devices (phones, tablets, console, TV, PC, notebooks) all the time thumbsup.gif

This post has been edited by haturaya: Sep 8 2020, 10:04 PM
haturaya
post Sep 19 2020, 11:46 AM

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QUOTE(QuantumEdge @ Sep 19 2020, 11:44 AM)
Got it here in Kulai, Johor
Not only for business plans, residential areas too.. installer claims this is the new ONT that replaced huawei's.
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Nice black colour. thumbsup.gif
haturaya
post Sep 19 2020, 02:14 PM

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QUOTE(QuantumEdge @ Sep 19 2020, 01:00 PM)
And it doesn't run hot like Huawei's, that really surprises me thumbup.gif
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Even nicer. Less heat thumbsup.gif


haturaya
post Oct 9 2020, 10:07 AM

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QUOTE(JustcallmeLarry @ Oct 9 2020, 03:18 AM)
Guys wta do you turn off your modem and router everyday when not in use or do you guys just leave it on 24/7???
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Networking equipment by design should work 24 x 7. My old DIR-850L ver1 still running very well since 2014 (24 x 7) thumbsup.gif
haturaya
post Oct 9 2020, 10:44 AM

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QUOTE(LostAndFound @ Oct 9 2020, 10:24 AM)
Unless your house kena lightning strike of course.
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All my electronics (TV, PC, network equipments, IoT, etc) all protected by UPS. I use 3 APC UPS at home. Had been using this setup since late 1990s. Never had any issue with lightning, undervoltage, overvoltage, etc. thumbsup.gif
haturaya
post Oct 10 2020, 06:00 PM

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QUOTE(Momo33 @ Oct 10 2020, 05:55 PM)
the  surge protection in UPS  is minimal  . and not on par  with belkins  which is a dedicated  type 3 SPD .

i havent seen a  UPS which  specify  the level of surge protection in the specs. 
do you know how good  is the protection level  in your UPS.?  how many kA or joules  rating ? I guess you dont  nod.gif

https://stormhighway.com/surge_protectors_u...ection_myth.php
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If I'm not mistaken, my APC UPS - 300 Joules.
haturaya
post Oct 11 2020, 10:12 AM

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QUOTE(Momo33 @ Oct 10 2020, 06:06 PM)
ok ...too small  bro.
belkins  is about 1400 joules . 3kA .
the MOV varistor in any surge protector dont  last forever. as they take the surge hits they die.
so need to replace with new  .

better to install  a SPD type 2 , 40kA  or higher  in your DB box for whole house protection .
this one have an indicator  . when the red flag pop up .  means time to replace.
they last for about 5 to 10  years or more  depends  if your area have more intensity of lightning strikes.
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Thanks for the advice. thumbsup.gif Appreciate it.

Will look into it. Whole house protection sounds interesting thumbup.gif
haturaya
post Oct 14 2020, 08:54 AM

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QUOTE(Moogle Stiltzkin @ Oct 14 2020, 08:50 AM)
is it possible to request swapping the old btu for new?  hmm.gif  or do they charge a fee for that. or not allowed?

and is it better than the huawei one?
» Click to show Spoiler - click again to hide... «

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Why want to change? hmm.gif
haturaya
post Oct 19 2020, 09:14 AM

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QUOTE(th3game @ Oct 19 2020, 09:11 AM)
so last month my contract with TM Unifi ended...

My plan is 500Mbps (Turbo Upgrade 2018) RM179

Now it becomes RM236 (inclusive RM30 aneka pack)  cry.gif

is there any way i can revert back to RM179 and get it as perpetual discount?

or should i change to other ISP like Maxis Fibre?
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Downgrade to cheaper plan or change ISP.
haturaya
post Oct 20 2020, 05:08 PM

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QUOTE(tungfunglaw @ Oct 20 2020, 04:59 PM)
It's more like many are skeptical of their offer and 300mbps is overkill. 50-100mpbs is more than enough for many.

Me too also didnt take the offer looking since looking for a cheaper plan.

It seems Allo got the best value now.
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True. Like mine... was upgraded to 800mbps. After 3 months, I downgrade to 100mbps. Didn't miss a beat and saved some money. whistling.gif
haturaya
post Nov 2 2020, 12:44 PM

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QUOTE(Sabenarian @ Nov 2 2020, 12:29 PM)
Damn.. last time during my termination process, when Im asking possibility to subscribe 300Mbps w/o TV package, TM mati mati dont want to give.. Now change policy.. mad.gif  mad.gif
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Relax bro, TM change package like changing underwear. whistling.gif Always like that, even their sales team also dunno which package available. Worst marketing strategy since day one.
haturaya
post Nov 3 2020, 08:24 PM

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It's like lost in a maze dealing with TM packages. Their site say something and their TM point counter says something else. They should sack whole team.
haturaya
post Dec 8 2020, 02:26 PM

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QUOTE(wesleycjh @ Dec 8 2020, 12:54 PM)
I want to share my bad experience for switching the plan to RM139 300mbps with Basic Unifi TV (previous was Turbo Upgrade 2018 300mbps and whopping to RM209 at Nov due to discount not perpetual).

24 Nov I live chat with CS to switch the plan
24 Nov A Sales Rep was called and asked for TnC for another 24mths lock down period for agreement.
2 Dec They haven't switch my plan, hence checking with 100 and they asked me to wait due to current high backlogs for changing plan.
3 Dec Call 100 (give same execuse as 2 Dec) but saw from the ticket was auto closed in Unifi Portal - My Activity page
6 Dec Call 100 again and asked the same issue and found the ticket also closed from Unifi portal.
7 Dec Cannot stand for it anymore, lock the complaint to MCMC. And saw MCMC forwarded my complaint to Unifi CS and finally I can see Unifi CS is open the ticket (Not auto closed).
8 Dec Finally saw "Your order (Modify) was submitted." in My Activity.
8 Dec Call 100 and ask Billing department to rebate on whatever exceed charges due to delaying of my plan change. CS said need to wait until the new plan activated then can call 100 again asked for rebate on period (24 Nov - 8 Dec).

Very lousy service which required MCMC intervened then only they take serious actions.  vmad.gif  puke.gif
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That's how Malaysian monopoly way... whistling.gif Most of us had no other option. HAd to face them one way or another. bangwall.gif
haturaya
post Dec 14 2020, 08:50 PM

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No Google authentication work.
haturaya
post Dec 27 2020, 06:55 PM

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QUOTE(jusbella @ Dec 27 2020, 05:26 PM)
BTU is only for ISP use.

Normally port 1 for unifi
port 2 for maxis
port 3 for celcom fibre / unifi voip / maxis voip
port 4 for digi fibre / celcom fibre / maxis voip / unifi voip

bla bla bla....
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My port 2 changed for HyppTV because they have problem with my Mikrotik router. All these while it's been working fine, until one day, no more VLAN 600. Something that they did on their end. Lodged a report, technician came but they can't solve it, so I request to push VLAN 600 straight to Port 2. sweat.gif

Port 1 - Mikrotik router
Port 2 - HyppTV box
Port 3 - x
Port 4 - x

Save one port on my Mikrotik router & no need to handle VLAN 600. thumbsup.gif

This post has been edited by haturaya: Dec 27 2020, 06:58 PM
haturaya
post Dec 29 2020, 06:52 PM

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QUOTE(shahie @ Dec 29 2020, 05:11 PM)
Since you are using mikrotik, the VLAN600 for the unifi connection we manual create it. how come no more and gone? you set it back if gone? similar to hypptv which is Vlan500 and also we manually set it.
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TM is using VLAN 500 for Internet and VLAN 600 for the HyppTV. For my Mikrotik, no longer need to handle VLAN 600 since VLAN 600 goes through LAN 2 on TM ONU.

My Mikrotik only need to handle VLAN 500. biggrin.gif

Before this, my setup was

TM ONU LAN 1 -> Mikrotik SFP1

Mikrotik Eth 1 - 9 -> my home wired & wireless network
Mikrotik Eth 10 -> HypTV box (VLAN 600)

After using this setup for nearly a year, TM did something on their end, causing issues with VLAN 600. No longer receiving anything on VLAN 600. I lodged a report, TM sent 2 technicians. After nearly half & hour, still no solution. I suggest to them, push VLAN 600 to ONU LAN 2 instead. So they reconfigure the ONU and walla VLAN 600 on ONU LAN 2.

Now my setup is

TM ONU LAN 1 -> Mikrotik SFP1
TM ONU LAN 2 -> HyppTV box

Mikrotik Eth 1 - 10 -> my home wired & wireless network

This post has been edited by haturaya: Dec 29 2020, 06:59 PM
haturaya
post Dec 29 2020, 07:03 PM

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QUOTE(ahlong @ Dec 29 2020, 06:57 PM)
Lucky ah you..

I request this also, but TM said cannot..
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Hmm... my be I was lucky they listen to my suggestion and it works. sweat.gif
My friend's house also facing similar problem. Near my house. He's using similar setup as mine (Mikrotik too). They also change to my setup. Pushing HyppTV through ONU LAN 2.

I thing they are willing to listen because of their end new setup / equipment / configuration that causing issues with Mikrotik. Quick solution is to make use their ONU LAN 2. whistling.gif

Till date, zero downtime. thumbsup.gif

That problem occured early this year. If my memory serves me right. Can't remember exact month / date.

Attached Image
My ONU with LAN 1 (to Mikrotik) & LAN 2 (to HyppTV box) active

This post has been edited by haturaya: Dec 29 2020, 07:08 PM
haturaya
post Dec 29 2020, 11:27 PM

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QUOTE(shahie @ Dec 29 2020, 10:59 PM)
sorry.. correction... Vlan500 for the internet connection instead of 600. btw, any benefits using SFP port as an input from ONU? currently i'm using LAN1 as my input. tq
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Nothing much, except gaining extra LAN port. sweat.gif I bought no brand 1Gb RJ45 SFP module very cheap, RM45 only... From China (Shopee / Lazada). thumbsup.gif

Since my Mikrotik comes with SFP port, and manage to buy cheap SFP module... might as well as utilise it tongue.gif cool2.gif



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