It was the right direction for Maxis to launch their plans aggressively instead of allowing to TM play dirty and keep tying their customers every 2 years and instill fear of imposing penalties of thousands of ringgit if you stop paying your bills.
Now that Maxis is following the same old dirty moves it seems clear that ALL telcos in this country are dirty players who doesn't respect their loyal customers. They all are just interested in making BIG FAT profits at the expense of their customers.
By now I hope the public already know this dirty "musical chair" moves practiced by Malaysian telcos which I brought a while ago.
Almost every major telco in Malaysia has a major stakes held by either Khazanah, EPF and PNB.
So no matter which one of them the public chooses, all the profits and dividends still goes back to the very same few pockets.
Noticed that the most latest news the ex TM CEO has now changed chairs to Boustead boss in the musical chair game? You will always see the same few faces/figures moving seats from one to next GLC/MNC among the same circles.
So if you dwell deep into this whole game what does these major shareholders want?
They want
MOVEMENTS and contract renewals which guarantees a
steady stream of revenues coming from the public.
They hate the word
STAGNATION. Where prices doesn't move(keep increasing/changing) with happy customers who already have lines installed are too happy to make any switching/jumping to other operators.
So what they'll do every years at certain time with the "
musical chair game"?
Every telco will take turn to come out a game changing/interesting plan which steer the
sheepspublic to switch and renew their contracts just to get the market moving and improve the company's earnings for the round.
Remember DiGi's Infinite plans? Followed thereafter by TM's Turbo 10X upgrades? Then earlier this year Maxis's Home Fibre which stole quite a significant number of Unifi subscribers and then the Hotlink Unlimited Plans?
Then last month it was DiGi's Home Fibre joining the HSBB network with the RM99 50M Home plan, and just few days ago Celcom suddenly re-emerged with the RM129 300M offer?
Think again, this industry is just a
MONOPOLY which many Malaysians don't understand what is being played behind.
What you've described is called "competition", look it up. Senang2 throw "monopoly" in there.
Last couple of years the main complaint on this thread was those "legacy" users stuck on 2xx or even 3xx per month. The "loyal" users (who according to your story aren't sheep).
If your whole story is that the industry is a monopoly because different companies keep offering better/cheaper deals then I salute your imagination.