I think the contractor conned me. They didn't install the wall terminal box. Direct black cable from pole to btu

its fiber,
usually it is pole --> the fiber termination box --> BTU/ONU
if its the cable from pole to box, need to contact TM.
if its the cable from box to BTU/ONU, you can just buy from shop

im curious how did the dog bite it

Not lan Cable la this one

pole to ur house belongs to TM (black).
anything happens there, TM will fix for free.

withing house (white), that 1 need to pay.
though u can get other contractor, or of u know any TM fiber installer technician, they can do the same spec wit fraction of the cost.

The box is small and doesn't need to connected to a wall. Try trace the wire from the pole to your router got any small box in between? The thickness between those two wires if different. If the wire from the pole and the wire to your router is different then there must be a box somewhere in between.

The colour actually don't matter, some got black, white, blue, yellow.

The wire to my BTU is thin... I think it's straight from pole.

break part: is it hard or soft?

This post has been edited by Phoenix_KL: Nov 3 2019, 09:34 PM

Rm360.00 around there last time i kena. Pull right from post point to my house.

depends where he stayed in
i stayed in shoplot
there is no terminal box, they pull the fiber optic(black cable) straight from the box all the way to the BTU inside my house

https://livechat.tm.com.my/

per meter i think should be rm 10.

If you know yourself how to reterminate the fiber cable, they are selling fiber cable cheap at viewnet at lowyat plaza.

coz....if the wire is thin, it could be the fiber cable itself is black?

or it could also mean in somewhere they stripped and cut off the metal reinforce.

From pole to house those fibre cable is by pair where there is two cable one is wrap with fibre and another one is wrap with steel to reinforce it.

not sure if there is different SOP for installing @ shop lot.

But standard practice isn't they need to have terminal box then route another cable out?

or maybe installer lazy to do.

yes...color can be black as well.

my ex-office has that terminal box but that was a private installation(private ISP), that area will not have UNIFI
from the terminal box, it split to different department from there
but 1 thing i'm unsure is, since that area no UNIFI, i'm curious where did they pull the fiber from

my house, from the box he pull fiber all the way to the BTU at my living room

This post has been edited by MR_alien: Nov 3 2019, 11:28 PM