Stupid dog bite the fibre optic cable . as i know it cannot be reattached. Need to pull from the post again all the way into the house? How much are they charging per 10meter ka? I could probably relocate the ONU to the end of the fibre optic cable where it's bitten to save money. Does it work?

Is it the black or the white cable?

from pole to roof + 5meters in side yuor house is free i think... after 5m then theres a chaarge... opt for microduct if dog bite the fiber...

My cat broke the inside cable years ago. I bought on lelong rm15 and replace it myself

That time local seller only sell at lelong, can get fast shipping for 3days compared to Lazada 1 week plus.

Time has change now buy at shopee can get less than 24 hours

your cable on the ground meh?
it can be reattach if the person know what he is doing. need to reterminate the 2 ends and use the jointer connecter thing..

What should I get exactly? Can share?

I'm not an expert. I don't even know the technical term but there are two cables, one from the pole outside to a box. The 2nd one is inside from the box to the router. Thankfully my cat break the inside cable that are from the box to the router. That one is cheap and easy to replace

black cable. i think direct from post to house. they didnt install the wall plug thing .i got conned?

This post has been edited by yvliew: Nov 3 2019, 08:18 PM

Why not contact unifi help service?

Contact UniFi and pay, peace of mind. Pay a bit of course.

because God knows when they'll reply to TS.
TM, much like any other monopolised business in Malaysia, don't care about their customers because we don't have any/many alternatives.

That was lan cable not the fiber cable. Fiber cable required special tm technician to fix it.

dont tell unifi your dog did it, say the rubbish truck/crane did it

Kecian doggo

You have to call tm for the black cable. If the indoor cable just buy.
If black cable goes straight to your modem, yes you got conned.
The indoor cable is flexible and cheap.

no internet no entertainment these days. gaming also need online.. tv.. all iptv..

i think can do splicing wan

Pole > small terminal box > BTU

From your explanation, it seems like your dog chew on the small terminal box > BTU . Where's that is easily replaceable just go any IT shop they do sell terminated end and you just plug n play

You can get live chat assistance at unifi website, 3am also got one.

yes but need fiber splicer.