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 U Mobile E-wallet --- GoPayz

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ian0123 P
post Mar 17 2022, 11:18 PM

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QUOTE(ClarenceT @ Mar 17 2022, 07:41 AM)
Can use Unionpay QR and UnionPay card at the Gopayz App. smile.gif
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Thanks for the suggestion. I own a UnionPay debit card with PBB and UnionPay QR with Boost, so no advantage with GoPayz unless got promo
laymank
post Mar 21 2022, 05:58 PM

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QUOTE(pigscanfly @ Feb 19 2022, 02:42 AM)
I couldn't find GoPayz app on the Google Play store. Has the app been discontinued?
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I can find though.
jhy999
post Apr 3 2022, 11:37 PM

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Unfortunately my Gopayz card was stolen today
tan_aniki
post Apr 3 2022, 11:42 PM

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QUOTE(jhy999 @ Apr 3 2022, 11:37 PM)
Unfortunately my Gopayz card was stolen today
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freeze it and report
jhy999
post Apr 3 2022, 11:53 PM

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QUOTE(tan_aniki @ Apr 3 2022, 11:42 PM)
freeze it and report
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The card has been blocked
can be used without OTP, too dangerous

This post has been edited by jhy999: Apr 3 2022, 11:54 PM
!@#$%^
post Apr 12 2022, 11:43 AM

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anybody's gopayz suddenly received notification that 'profile have been change' out of a sudden and account got blocked? called up CS, was told they were informed by Visa that there's a suspicious attempt to use my card? there's only 1 cent inside though.
ClarenceT
post Jul 20 2022, 12:16 PM

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UnionPay QR


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ClarenceT
post Aug 15 2022, 06:52 PM

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Dear Customer,

Reference is made to the above matter.

We value you as our customer and respect the privacy of your information, as such, as a precautionary measure, we are notifying you that your GoPayz Card information may have been compromised as a result of a data breach incident relating to an online payment provider.

Please be advised that we have increased our fraud and risk control by blocking any virtual and physical cards that you are currently holding. You are required to request for your virtual and physical card replacement via our GoPayz mobile application (GoPayz app). All physical card replacement done before 31 August 2022 is eligible for a full refund of the physical card replacement fee of RM16.00. This amount will be refunded to your wallet account within 7 business days. This refund is only applicable to customers who are holding our physical cards as per our records.

As an added precaution, all transactions made with your replacement cards will be closely monitored, and authorization will be granted only after verification is complete. there will be no additional time taken for the authorization process.

We recommend that you remain vigilant by exercising caution, monitoring your card transactions closely and do not respond to unverified calls/or emails from unknown parties. If you detect any suspicious activity on your card transactions, you should promptly notify us and report any fraudulent activity to the law enforcement authorities.

If you require further assistance, please contact our customer care at 018 388 3388 or email customercare@gopayz.com.my.

Regards,

Customer Care
U Mobile Services Sdn Bhd

This post has been edited by ClarenceT: Aug 15 2022, 06:57 PM


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tan_aniki
post Aug 17 2022, 01:39 PM

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QUOTE(ClarenceT @ Aug 15 2022, 06:52 PM)
Dear Customer,

Reference is made to the above matter.

We value you as our customer and respect the privacy of your information, as such, as a precautionary measure, we are notifying you that your GoPayz Card information may have been compromised as a result of a data breach incident relating to an online payment provider.

Please be advised that we have increased our fraud and risk control by blocking any virtual and physical cards that you are currently holding. You are required to request for your virtual and physical card replacement via our GoPayz mobile application (GoPayz app). All physical card replacement done before 31 August 2022 is eligible for a full refund of the physical card replacement fee of RM16.00. This amount will be refunded to your wallet account within 7 business days. This refund is only applicable to customers who are holding our physical cards as per our records.

As an added precaution, all transactions made with your replacement cards will be closely monitored, and authorization will be granted only after verification is complete. there will be no additional time taken for the authorization process.

We recommend that you remain vigilant by exercising caution, monitoring your card transactions closely and do not respond to unverified calls/or emails from unknown parties. If you detect any suspicious activity on your card transactions, you should promptly notify us and report any fraudulent activity to the law enforcement authorities.

If you require further assistance, please contact our customer care at 018 388 3388 or email customercare@gopayz.com.my.

Regards,

Customer Care
U Mobile Services Sdn Bhd
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if u got no money inside and always clear it, no need to waste time top up RM30 or more then deduct RM16 x n cards to replace the card, then waiting for the refund and top up again to full RM100 to withdraw back to bank with another 3-4 working days

if really got fraud after 31/8 they have no obligation to replace it foc else bnm them
lalahehe90
post Oct 26 2022, 10:18 AM

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https://www.gopayz.com.my/en/support/terms-...combackcampaign
MGM
post Oct 26 2022, 01:45 PM

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QUOTE(lalahehe90 @ Oct 26 2022, 10:18 AM)
Do u get the RM5 cashback immediately after payment?
spyrr
post Oct 26 2022, 02:25 PM

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QUOTE(MGM @ Oct 26 2022, 01:45 PM)
Do u get the RM5 cashback immediately after payment?
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I have reloaded RM30 for my prepaid number. Yes, RM5 cashback is immediate.
MGM
post Oct 26 2022, 02:52 PM

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QUOTE(spyrr @ Oct 26 2022, 02:25 PM)
I have reloaded RM30 for my prepaid number. Yes, RM5 cashback is immediate.
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I paid water bill 1. 40pm+ but didn't get cashback, so fully redeemed.
smartfreak
post Jan 12 2023, 08:18 AM

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Gongxi-Gongxi Poket Hepi Campaign
https://www.gopayz.com.my/en/support/terms-...t-hepi-campaign
spyrr
post Apr 5 2023, 11:58 AM

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Get free physical prepaid cards. Apply promo code "GOPAYZRAYA".
Just received 2 of them delivered right at my doorstep.

https://www.gopayz.com.my/en/promotions/raya-ada-baek
lalahehe90
post Apr 7 2023, 11:34 AM

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Can get rm5 cashback min spend rm30 in app

https://www.gopayz.com.my/bm/promotions/raya-ada-baek
ClarenceT
post Apr 7 2023, 11:53 AM

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QUOTE(lalahehe90 @ Apr 7 2023, 11:34 AM)
Can get rm5 cashback min spend rm30 in app

https://www.gopayz.com.my/bm/promotions/raya-ada-baek
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Also spending RM100 using the card, but not sure if it is still available now or not, I got it in late March, top up RM100 to SarawakPay and got RM5 from Gopayz. smile.gif
lalahehe90
post Apr 7 2023, 08:32 PM

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QUOTE(ClarenceT @ Apr 7 2023, 11:53 AM)
Also spending RM100 using the card, but not sure if it is still available now or not, I got it in late March, top up RM100 to SarawakPay and got RM5 from Gopayz. smile.gif
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Thanks, just topup to sarawakpay and gotten rm5 too😊
Wolgie
post Apr 8 2023, 03:53 PM

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QUOTE(lalahehe90 @ Apr 7 2023, 11:34 AM)
Can get rm5 cashback min spend rm30 in app

https://www.gopayz.com.my/bm/promotions/raya-ada-baek
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QUOTE(ClarenceT @ Apr 7 2023, 11:53 AM)
Also spending RM100 using the card, but not sure if it is still available now or not, I got it in late March, top up RM100 to SarawakPay and got RM5 from Gopayz. smile.gif
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QUOTE(lalahehe90 @ Apr 7 2023, 08:32 PM)
Thanks, just topup to sarawakpay and gotten rm5 too😊
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Thanks. Pay my SESB get rm5 too
ClarenceT
post Apr 8 2023, 05:18 PM

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QUOTE(Wolgie @ Apr 8 2023, 03:53 PM)
Thanks. Pay my SESB get rm5 too
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2x RM30 in-app
2x RM100 OTP/PIN

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