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 U Mobile E-wallet --- GoPayz

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LemonJane
post Jan 6 2020, 09:07 PM

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QUOTE(pisanq @ Jan 5 2020, 08:53 PM)
so now confirmed can not reload gp using bp anymore?
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Not true. I just topped up my Gopayz using BP. Just did it.
LemonJane
post Jan 10 2020, 08:44 PM

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QUOTE(lhsu @ Jan 10 2020, 07:21 PM)
I put "testing", "testing 2", "testing weekend" etc in all my transfer and I never received call from them...
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Hahaha what sort of reasons are these?

This post has been edited by LemonJane: Jan 10 2020, 08:44 PM
LemonJane
post Jan 23 2020, 04:41 PM

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QUOTE(anuj25 @ Jan 23 2020, 04:35 PM)
Is there any issues with bank transfer?
I want to clear out my account balance but it keeps saying unsuccessful.
Had 2.2k in the account, managed to transfer out 1.5k but the remainder seems stuck?
Please advise.
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Daily limit is RM1500
LemonJane
post Jan 26 2020, 10:18 AM

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QUOTE(michaelnet @ Jan 26 2020, 06:45 AM)
I'm a new user. Wondering if anyone has the issue as mine. Or I need to correct any setting or not.

I topup my GoPayz with BP on 25/1/2020. During topup everything was normal with the OTP stuff. Even my BP transaction record shown that I topup with BP.

I just realised that my GoPayz transaction record is different. It shown topup with UnionPay (one of the 3 cards in GoPayz).

Currently both UnionPay and my BP are marked as Primary.

I thought that when I made my BP as primary, I will have only one primary topup card.

Anyway, this is still not acceptable for such transaction record discrepancy.
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Contact GP customer service. By right there should be only one primary card.
LemonJane
post Jan 29 2020, 11:32 AM

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QUOTE(michaelnet @ Jan 27 2020, 07:09 AM)
Hi,  would like other GoPayz users to verify what the customer care reply to my questions especially on (ii)

i) I believe I will be charged twice for RM30 top up.
- based on our system, there is only one top up transaction amount RM30. There is no double charge.

ii) My concern is that UnionPay will bill me RM30 since the record show that the top up is from UnionPay (which is not correct).
- As we mentioned earlier, when you successful sign up with Gopayz, automatically you will get 3 cards (Union Pay/MasterCard/Visa) under Gopayz Wallet. System also will automatically remark Union Pay Card as a Primary Card. So any transaction, for example your reload transaction using Big Pay Card will show on Gopayz wallet transaction is from the Union Pay Card even though you already add Big Pay Card as your Other Payment Card.

iii) And please reconfirm why I have 2 cards marked as Primary especially I have not requested any cards from GoPayz.
- As per your previous email, you already add your Big Pay Card as your Other Payment Card and also marked it as a Primary card. So there is no problem if you have 2 cards as Primary, IF it's from different Payment Cards Type. 1 Primary Card under GoPayz Wallet and another 1 Primary Card under Other Payment Cards.
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Thanks for sharing the information. Now I know Gopayz does allow 2 primary cards.
It's probably less confusing if the Big Pay card is not set as a primary card, unless you have more than one prepaid/debit card under Other Payment Cards category.
LemonJane
post Feb 26 2020, 08:37 PM

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I did quite a few CC>BP>GoPayz> savings account last year. Although I have never got any call from them, still, I started transferring to my credit card account which actually had the same effect as transferring to my savings account. I guess they wouldn't need to call at all.
LemonJane
post Mar 6 2020, 04:25 PM

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QUOTE(CoronaV @ Mar 5 2020, 06:21 AM)
First time entered the bank name incorrectly. Bank account should be correct. Money deducted for transfer out but no money received in bank account.

What should I do? Similar situation anyone can tell me how to do?
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Your transfer will not go through. It happened to me once, I realised the error I made and immediately contacted Customer Service.
Still I had to wait for about 10 days I think before the money was returned to my bank.

This post has been edited by LemonJane: Mar 6 2020, 04:26 PM
LemonJane
post Mar 15 2020, 10:12 PM

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QUOTE(henshin7 @ Mar 15 2020, 09:52 PM)
Able to withdraw rm1500 from atm today.
Hope at least they don't limit atm withdrawal to rm500
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Just topped up RM1,500 to Gopayz today but failed to make bank transfer. Tried enough times then thought I'd better check here.
Walau RM500 bank transfer limit daily! No good. It's too low. Very mafan liao

This post has been edited by LemonJane: Mar 15 2020, 10:13 PM
LemonJane
post Apr 3 2020, 03:59 PM

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QUOTE(ClarenceT @ Apr 3 2020, 10:48 AM)
CIMB-Lazada.
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CIMB-Lazada card will see a surge in applications. Hahaha
LemonJane
post Apr 3 2020, 04:19 PM

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QUOTE(ClarenceT @ Apr 3 2020, 04:11 PM)
Fund transfer (card payment) from Bigpay lo.
RM0.50 charge per RM1000. Max RM2000 per month.
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So new procedure is:
BigPay > Cimb Lazada > Gopayz > bank (daily limit RM500)
LemonJane
post Apr 3 2020, 04:43 PM

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QUOTE(ClarenceT @ Apr 3 2020, 04:25 PM)
CASA -> CIMB Lazada.
If I am not wrong, RM3000/month only for new cardholders.

The card may be good to get fund from CC's Balance Transfer!
But the max store value is RM2999 (new) / RM4999 (existing users).
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Not CASA -> CIMB Lazada la.
What we want is how to do Card -> Gopayz -> bank.
Your earlier clue gives the idea that we can do BigPay -> CIMB Lazada -> Gopayz -> bank.
with the restriction of:
BigPay to CIMB Lazada daily limit RM1000 (Monthly limit RM2000) and Gopayz -> bank daily limit RM500.
Right?

This post has been edited by LemonJane: Apr 3 2020, 04:44 PM
LemonJane
post Apr 3 2020, 04:51 PM

suli0206
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QUOTE(ClarenceT @ Apr 3 2020, 04:48 PM)
CIMB-Lazada accept only CASA or IBG/IBFT Card Payment to top up
I never try but it should work. Use Bigpay's Local Fund Transfer to CASA/Card (max RM2000/month, RM0.50 per Service charge).
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Oh I get it. Many steps involved
LemonJane
post Apr 3 2020, 04:55 PM

suli0206
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QUOTE(!@#$%^ @ Apr 3 2020, 04:51 PM)
if the aim is to go reach ur bank account, better straight from BP to bank account. haha
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LOL you are right, BP -> CASA -> CIMB Lazada -> Gopayz -> bank is the long and winding road
LemonJane
post Apr 6 2020, 09:28 PM

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I have RM4.92 left in my Gopayz. I think I will just top up enough for my next Digi bill and then use the whole balance.
All good things must come to an end sigh..sigh
LemonJane
post Apr 6 2020, 10:16 PM

suli0206
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QUOTE(GrumpyNooby @ Apr 6 2020, 09:30 PM)
How you pay you DiGi bill?
Within the GoPayz app?
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No not yet. My payment is due only next month. There are Unifi, Telekom as well in the app

This post has been edited by LemonJane: Apr 6 2020, 10:17 PM
LemonJane
post Apr 7 2020, 10:06 AM

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QUOTE(cclim2011 @ Apr 6 2020, 11:16 PM)
top up with saving account to 100 and withdraw?
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Ya that's another way.
LemonJane
post Apr 8 2020, 10:22 AM

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QUOTE(catsper @ Apr 7 2020, 09:37 PM)
Anyone having issue topping up GoPayZ using BigPay?
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All of us

 

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