The amount of bad rider getting lesser compare to 1-2 years ago but still got some bad one lah, especially mapren middle eastern.
Let me add some to your list:-
1. Eating inside your car
2. Choose KTM Midvalley or Northpoint MV just to avoid high surge, but customer located at North Court. Driver will know this situation well.
3. Book when not ready, for example taking LRT and 1-2 stations away, some LRT station doesn't allow u to wait and u are force to make one big circle just to cancel under no show.
Reason why driver doesnt perform, Quality Assurance