Reason why Driver did not provide good service

- incorrect pick up location, there are cust doesnt know how to use app properly. so driver cannot locate where is the customer. sometimes there are cust put incorrect pickup, but msg you where are they. sometimes far away or shopping mall place that is forbidden for driver pickup/dropoff, better off just cancel
- Customer slam your door
- unhygienic, made your floor mat dirty
- smelly customer, there are cust smell like poop
- throwing rubbish inside your car
- cust with young kids cannot settle down, jumping or kicking at the backseat
- cust made your seat wet or dirty, there are cust sit in your car with their pants wet, or wet hair. or bringing wet item
- tricky drop off, there are cust attempt to outsmart, where will put slightly shorter trip. once you reached the destination, cust request keep going & further a bit, just to save RM1-RM2

This post has been edited by kuladruw: Oct 31 2019, 02:42 AM

add 1 more

- cust brought a cat or dog into your car

if like that.. so i have to send a long list thing NOT ALLOWED to do inside my car and passenger must reply "YES" and AGREED before i come pick up. some cust dont even read the message and so i just ignore job? lol

add 1 more

- passenger order grab not for ride, but as delivery request/cargo delivery service. 1 passenger but with loads of stuff to deliver/ business to business/eateries branch

just got these type of cust recently, a group of women, they believed to be inherently deserving of privileges or special treatment.

This post has been edited by kuladruw: Nov 28 2019, 10:22 PM

singapore customer around 40 years old, request wanna sight seeing nearby, so didnt follow gps route, got a next ride request coming in, but later cancelled because too slow