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 Screen suddenly goes black but fan still working

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TSclement7621
post Oct 24 2019, 04:59 PM, updated 7y ago

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Recently my laptop will suddenly goes black but the keyboard light and fan are still working. I will just restart it by pressing the power button and turn it on and it return to normal. However, it then goes black again after awhile, what is the problem to it ? Perhaps it's the screen or software or worst still it's the motherboard problem?
Benefon
post Oct 24 2019, 06:13 PM

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Could be motherboard problem, which brand of laptop and model as well
TSclement7621
post Oct 24 2019, 07:12 PM

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QUOTE(Benefon @ Oct 24 2019, 06:13 PM)
Could be motherboard problem, which brand of laptop and model as well
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Illegear Raven
Benefon
post Oct 24 2019, 07:16 PM

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QUOTE(clement7621 @ Oct 24 2019, 07:12 PM)
Illegear Raven
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Aftershocks Macam wanna carry back for warranty
TSclement7621
post Oct 24 2019, 07:23 PM

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QUOTE(Benefon @ Oct 24 2019, 07:16 PM)
Aftershocks Macam wanna carry back for warranty
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I am not quite sure what do you mean confused.gif confused.gif
krzlckngd
post Oct 24 2019, 07:25 PM

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Motherboard problem thisss.. i know bcos i once like overclocked my CPU until it rosak..tried to turn on back, screen black, fan on and nothing else..went to local repair, he said wat u do to ur laptop ur motherboard is hangkang liao
Benefon
post Oct 24 2019, 07:27 PM

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QUOTE(clement7621 @ Oct 24 2019, 07:23 PM)
I am not quite sure what do you mean  confused.gif  confused.gif
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oops malaysia not calling aftershock blink.gif
TSclement7621
post Oct 24 2019, 07:27 PM

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QUOTE(krzlckngd @ Oct 24 2019, 07:25 PM)
Motherboard problem thisss.. i know bcos i once like overclocked my CPU until it rosak..tried to turn on back, screen black, fan on and nothing else..went to local repair, he said wat u do to ur laptop ur motherboard is hangkang liao
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Oh really ?! But I still able to turn on the laptop and then it suddenly goes black after using not long later. If it is the motherboard problem, how much does it cost to fix it ?
krzlckngd
post Oct 24 2019, 07:35 PM

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QUOTE(clement7621 @ Oct 24 2019, 07:27 PM)
Oh really ?! But I still able to turn on the laptop and then it suddenly goes black after using not long later. If it is the motherboard problem, how much does it cost to fix it ?
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i could be wrong tho..anyways if it really is motherboard problem, pricey leh..price varies depends on what laptop u use..once my friend said to me better buy new laptop la if wanna change motherboard..
chocobo7779
post Oct 24 2019, 07:55 PM

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QUOTE(clement7621 @ Oct 24 2019, 04:59 PM)
Recently my laptop will suddenly goes black but the keyboard light and fan are still working. I will just restart it by pressing the power button and turn it on and it return to normal. However, it then goes black again after awhile, what is the problem to it ? Perhaps it's the screen or software or worst still it's the motherboard problem?
*
Does it still have warranty? Perhaps you should send it back to the manufacturer for diagnostics and RMA if possible.

Tagging Prince J for further assistance tongue.gif

Also, if it's out of warranty, replacing the board will be very expensive, however you can try contacting armand666 so that he can try to repair the motherboard icon_idea.gif
ZM Fong
post Oct 24 2019, 09:50 PM

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QUOTE(clement7621 @ Oct 24 2019, 04:59 PM)
Recently my laptop will suddenly goes black but the keyboard light and fan are still working. I will just restart it by pressing the power button and turn it on and it return to normal. However, it then goes black again after awhile
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BIOS issue?
Prince J
post Oct 24 2019, 11:56 PM

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QUOTE(clement7621 @ Oct 24 2019, 04:59 PM)
Recently my laptop will suddenly goes black but the keyboard light and fan are still working. I will just restart it by pressing the power button and turn it on and it return to normal. However, it then goes black again after awhile, what is the problem to it ? Perhaps it's the screen or software or worst still it's the motherboard problem?
*
Hi clement,

It sounds like Operating system, software or SSD problem. Can you send to us for checking?
TSclement7621
post Oct 25 2019, 12:48 AM

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QUOTE(Prince J @ Oct 24 2019, 11:56 PM)
Hi clement,

It sounds like Operating system, software or SSD problem. Can you send to us for checking?
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Can I know how much does raven se motherboard cost ? Thanks
StephenParker P
post Oct 29 2019, 03:42 PM

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Hardware Issues

A hardware issue is the most serious possible cause of a black screen, since it means you may potentially have to replace something. A black screen could mean a hardware failure. Computer Hope recommends sending your laptop to the manufacturer if under warranty, or a repair shop if not.
Prince J
post Oct 29 2019, 05:00 PM

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QUOTE(clement7621 @ Oct 25 2019, 12:48 AM)
Can I know how much does raven se motherboard cost ? Thanks
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I have dropped you a pm 4 days ago for servicing smile.gif

 

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